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Tully's Kennels
- Pet Stores
- Omaha, NE
About this business
Tully's Kennels specialize in dog and cat boarding, puppies for sale, pet cremation, pet supplies, pet burial and cemetery. Tully's is the only kennel that offers a 10-day money back trial period, 10 days of free vet care, and a 4-year health guarantee. All puppies are purchased from local, licensed, inspected breeders. Tully's policy has always been to put the dogs first. We offer a unique relocation program, where we find new homes for any dogs sold if their owners are unable to care for them. As of May 2012, Tully's also ... read more
Location details
7777 D St, Omaha, NE, 68124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company supports puppymills. Do not shop here.
This place is a joke and should be shut down for good! They have been shut down more than once in the past for being a puppy mill and should not have been allowed to reopen! I bought a viszla from there that past away due to a congenital disease which is "supposedly" covered under the contract you sign with them and when I went to collect they wanted to give me food for a dog I didn't even have anymore! JOKE!
Business response:
Sheri, thanks for the 5 stars! Hope to see you again soon! Tom Westman Operations Manager
This was difficult this evening!! Missing Cody! I also want to thank Julie Tully for taking such special care of Cody with rapid response. I was so stressed and I'm so grateful she was there for me again especially with notifying her at 6:00 am within 10 minutes she responded. I mentally couldn't have done it without her. So thankful.
Business response:
Maggie, we're so sorry for your loss. I'm glad Julie was there to help you out in this time of need. Most importantly, though, don't forget to reflect on the good times you had with Cody. He was always such a good, happy pup. Don't hesitate to reach out if you need anything else. All the best, Tom Westman Operations Manager
Terrible customer service. Overall my first experience was horrible. I reached out to them about my experience and no one responded back. Not surprised actually.
Business response:
Christin, I'm very sorry to hear this. We want to do what we can to make this right, so I'd appreciate if you tried reaching out again directly. You can reach me at (402) 391-2456 Tom Westman Operations Manager
Business response:
Tom, this was very disappointing to see, and I'm sorry for falling short of your expectations. That said, I'd love to fully understand why your experience with us was subpar, so please feel free to contact us directly at (402) 391-2456 and ask for me. Thank you. -Tom Westman Operations Manager
We bought our English springer from Tullys last year and while that experience was 5 stars. We went out of town for 4 days for a wedding, so we decided to use Tullys boarding service. I dropped my dog off in perfect health. I picked him up with an ear infection and a nasty colored scab on one of his legs.. The staff wasn't personable at all. I have no idea how my dog did or where he stayed, all I know is that he was in a kennel with indoor outdoor accessibility.. I will never use Tullys again, I am so disappointed and angry.
Business response:
Chelsea, I'm very sorry to hear this, and I want to get to the bottom of it. Clearly we would never want a dog in our care to become ill as a result of staying with us. I can assure you this is the first we've heard of this, but we will be looking into everything. All the best, Tom Westman Operations Manager
Frequently asked questions about Tully's Kennels
How is Tully's Kennels rated?
Tully's Kennels has a 3.1 star rating with 984 reviews.
When is Tully's Kennels open?
Tully's Kennels is closed now. It will open at 9:00 a.m.
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