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Tugun Family Medicine
- Healthcare
- Tugun, QLD
About this business
Location details
451 Golden Four Dr, Tugun, QLD, 4224, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It has one of the best physios on the coast and the doctors have always been nice.
Both my children and my spouse are patients at Tugun Family Medicine. Dr Tilley and Dr Nadi have been thorough, kind and supportive Drs. The nursing staff have also been extremely helpful with care plans and vaccinations. Highly recommend.
Why do Medical Reception staff have to be so rude? I called in being a local 3 years and needed to see if they were taking on new patients. Im a mature age adult still working in medical myself. The response was delivered so rudely. So much so that all the people waiting in the waiting room were looking at me and the receptionist as I walked out. Nope! Not for me!!!! Not putting up with that! I don’t care how amazing the doctors are. The receptionist needs some customer service training at least. Perhaps she needs to remembe... read more
Extremely poor patient experience on multiple occasions with multiple front desk task. Poor phone manner, unfriendly, unhelpful and a barrier to accessing health care. As an allied health professional myself working out of multiple clinics, I have rarely come across such poor service. I will note that I did receive excellent care in regards to the various GPs and nurse I encountered.
If I could do negative stars, I would! FOR RECEPTION (NOT DOCTORS) , I attempted to make an appointment for my adult daughter with a female doctor. The receptionist who answered the phone asked for my daughters name and asked had she been there. I was saying that she hasn't been there for perhaps many years having been living overseas. I also said I should make an appointment as well. I couldn't remember my (female) doctors name at the time and said the wrong name, saying to her "sorry I've just gone a blank". The receptioni... read more
Frequently asked questions about Tugun Family Medicine
How is Tugun Family Medicine rated?
Tugun Family Medicine has a 3.2 star rating with 29 reviews.
When is Tugun Family Medicine open?
Tugun Family Medicine is closed now. It will open tomorrow at 8:00 a.m.
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