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Tufts Health Plan Medicare Preferred

2.3

About this business

Location details

705 Mt Auburn St, Watertown, MA, 02472, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.3149 reviews
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Alan Chebot's profile image
Alan Chebot 
4 months ago

Horrible. They canceled Advantage PPO for Medicare and replaced it with less coverage and higher premiums. When I filed a grievance I received a condescending letter that solved nothing. Word salad. I will look elsewhere for my family's coverage. Very disappointing after decades of coverage through Tufts for my business and then Medicare coverage. 

violette seedholm's profile image
violette seedholm 
4 months ago

I have never been frustrated with a health insurance as I have now. I had a surgery which was planned to be today, 24 hrs before surgery they started asking about stupid information such as height. Weight, smoking status. Let me tell you all my papers have been faxed and received on the 14 th. My pre-op was done on the 17th with all the details been submitted to them, my surgery was scheduled on the 22 nd of October which was yesterday, and here I am haven’t heard anything from them, I called, my primary care called and gave... read more

Erin Ella's profile image
Erin Ella 
4 months ago

Can someone explain to me how they are going to kick someone out of Short-Term Rehab because they are not healing as fast as Tufts wants them to? How about a little compassion. Now I have to go on a medical leave to take care of my mother, my son suffers, I suffer. No money comes in. Oh, and we can't get any MassHealth because we actually work. What a broken system it is for the middle class, trying to do the right thing. TUFTS EXECS-HOW DO YOU SLEEP AT NIGHT? 

Maria Andrade's profile image
Maria Andrade 
5 months ago

Bad experience with their case manager 

Kelly LaCroix's profile image
Kelly LaCroix 
5 months ago

Had to switch health insurance companies due to a change in employment. Tufts has been a nightmare to work with. I've never had these kinds of problems with my previous health insurance companies. Their in-network "doctor search" tab is useless because it's never accurate. 

Frequently asked questions about Tufts Health Plan Medicare Preferred

How is Tufts Health Plan Medicare Preferred rated?

Tufts Health Plan Medicare Preferred has a 2.3 star rating with 149 reviews. 

When is Tufts Health Plan Medicare Preferred open?

Tufts Health Plan Medicare Preferred is closed now. It will open tomorrow at 9:00 a.m. 

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