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Tufts Health Plan Medicare Preferred offers a local health plan with a national reputation for excellence. For more than 20 years, we have been committed to providing a high standard of health care coverage and to improving the quality of care for every member. Tufts Health Plan Medicare Preferred is headquartered in Watertown, MA where we maintain a staff of over 50 Customer Relations and Sales Representatives. TTY: 888-899-8977 See more at: http://www.tuftsmedicarepreferred.org/
705 Mt Auburn St, Watertown, MA, 02472, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Bad experience with their case manager
Had to switch health insurance companies due to a change in employment. Tufts has been a nightmare to work with. I've never had these kinds of problems with my previous health insurance companies. Their in-network "doctor search" tab is useless because it's never accurate.
Covers almost nothing. Very disappointed. Out of pocket expenses have risen $13,500 for our family this year.
Where do I start. My Family and I have been buying Tufts Health Plans for over 15 years. It was good the first 5 years and 7 years after that, it was just OK. But the past 3 years. It’s been GARBAGE. These past few weeks I’ve been trying to get medications at my local pharmacy and have been denied because the pharmacy said that my insurance was cancelled. Never has my insurance been cancelled. Never the less, when I call the insurance company Tufts they guarantee me that my insurance is active. So of course I go back to the ... read more
Worst customer service EVER
Tufts Health Plan Medicare Preferred has a 2.4 star rating with 146 reviews.
Tufts Health Plan Medicare Preferred is closed now. It will open on Monday at 9:00 a.m.
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