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Tufts Health Plan Medicare Preferred
- Insurance
- Watertown, MA
About this business
Tufts Health Plan Medicare Preferred offers a local health plan with a national reputation for excellence. For more than 20 years, we have been committed to providing a high standard of health care coverage and to improving the quality of care for every member. Tufts Health Plan Medicare Preferred is headquartered in Watertown, MA where we maintain a staff of over 50 Customer Relations and Sales Representatives. TTY: 888-899-8977 See more at: http://www.tuftsmedicarepreferred.org/
Location details
705 Mt Auburn St, Watertown, MA, 02472, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst customer service EVER
Great health plan, but the voice system is just terrible. Why don't just use keypad instead voice recognition?
Customer service is awful. Hard to understand. Called Tufts Health Plan to find out how to get proof of coverage Which I have a Medicare replacement plan With Tufts. I attempted to log in to the web site first before I bothered anyone. I was locked out. I called and stated I am locked out of the website and needed information for my taxes. I was told to call Medicare and that they don’t have any tax information that I have had coverage. I posted this screen shot that states the information is on the web site ???
I just signed up for Tuft's PPO MA plan this year. I was excited, it sounded great. Two visits, two problems already. I went to my primary care doctor's office for bad congestion. He was unavailable, I saw another doctor in his office. She is a Tuft's preferred provider. They did covid and bacterial infection tests in the office. I got a bill for $67. They claim lab fees are $0 copay. She sent me to Beth Israel Lahey Family Care for an x-ray, $45, supposed to be $30 in-network. I was told they are not in-network. Next, my do... read more
No credit card payments!
Frequently asked questions about Tufts Health Plan Medicare Preferred
How is Tufts Health Plan Medicare Preferred rated?
Tufts Health Plan Medicare Preferred has a 2.4 star rating with 142 reviews.
When is Tufts Health Plan Medicare Preferred open?
Tufts Health Plan Medicare Preferred is closed now. It will open on Monday at 9:00 a.m.
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