This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
TruWest Credit Union - Thunderbird
- Finance
- Phoenix, AZ
About this business
Specialties: TruWest Credit Union is a cooperative providing trusted financial solutions & services, so members can achieve their goals. We offer our members, employees & communities with a lifetime of quality financial services and culture of caring since 1952. With 12 branch locations - this location in Phoenix, Arizona provides anything from mortgage products, and rewards checking, to your top of the line online banking. When you become a member of TruWest Credit Union, you become a part-owner of the company, with a voice... read more
Location details
3431 W Thunderbird Rd Ste 15, Phoenix, AZ, 85053, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is a follow up to a previous review. I applied for a car loan with TruWest and never heard back. After reaching out they said I was denied. After looking at my credit report and my inquiries, I found out TruWest never even ran my credit! They just denied me for no reason!
Had an account with them for about a year and have never had a problem with them. Even when I go in for transfer support they have always been professional and courteous.
Why do I have to drive to the bank to make an extra payment? Seriously, I can't make an extra payment toward principle on the website, I have to drive in. It's 2024 not 1984
TruWest falsely accused me of my savings account being overdrawn of twenty bucks. When I didn't do a thing to this account. If fact they opened this account themselves when I obtained a car loan with them. What's going on with this crazy bank. I called them and they refused to fix the problem that they created. What the hell?
Frequently asked questions about TruWest Credit Union - Thunderbird
How is TruWest Credit Union - Thunderbird rated?
TruWest Credit Union - Thunderbird has a 2.7 star rating with 55 reviews.
When is TruWest Credit Union - Thunderbird open?
TruWest Credit Union - Thunderbird is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com