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Trutech Tools
- Accessories
- Green, OH
About this business
Location details
515 East Turkeyfoot Lake Road, # I, Green, OH, 44319, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an extremely disappointing experience with True Tech Tools’ customer care. I’ve spent thousands of dollars on tools from them, but on multiple occasions, items were out of stock after I placed an order and didn’t ship for months. As a busy business owner, I don’t always have time to track every purchase. After never receiving an item, I reached out to customer care to inform them. Initially, I thought the item was never shipped, but after tracking it with their support team, we discovered that it had been shipped and l... read more
My customer experience was phenomenal. Casey with sales really save the day today thank you so much
Purchased a CO Experts detector with the understanding from the manufacturer that product lifespan is to be determined by product build date, not the date the device is put into service. With this in mind, the device I received from TruTech was built more than 18 months prior to the purchase date, effectively reducing its lifespan by 15-20%. I realize TruTech cannot sell the device the same day it was built but be mindful of their inventory management as you too may receive an old device.
The team is always helpful, professional, and knows their stuff. Greg is awesome... always. Danny
My apologies to Truetech tools, I wrote an earlier review that customer service is dead in America. I was wrong , I got a call from Trutech on 9/3/24 concerning my issue. It turns out that it was big misunderstanding on my part, it was the holiday weekend, and no one was in their office. I really appreciate the follow up with my issue, that is truly customer service at its best. I will continue to do business with Trutech tools, when it comes to purchasing my HVAC industry tools. I’ve never had any company call me personally... read more
Frequently asked questions about Trutech Tools
How is Trutech Tools rated?
Trutech Tools has a 4.6 star rating with 103 reviews.
When is Trutech Tools open?
Trutech Tools is closed now. It will open tomorrow at 9:00 a.m.
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