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Trutech Tools

4.5

About this business

Location details

515 East Turkeyfoot Lake Road, # I, Green, OH, 44319, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5106 reviews
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Manuel Emilio Quezada's profile image
Manuel Emilio Quezada 
on Google
2 months ago

I bought the Supco ZPB140 Port-A-Blaster Coil Cleaning Machine and it came defective right out of the box. It was leaking water from the inside and couldn’t build any pressure at all — and yet they say every unit is tested before shipping? Clearly not the case here. I live in the Dominican Republic and had to use a package forwarding company that charges by weight. I paid $54 just to get a product I couldn't even use. I requested a replacement, but now I have to pay shipping again? That’s not fair. If the product arrived thi... read more

Brendan Mccloskey's profile image
Brendan Mccloskey 
on Google
3 months ago

item shipped fast and the customer service was stellar when i had an issue with the product 

Johnny HVAC's profile image
Johnny HVAC 
on Google
5 months ago

I ordered the CAT 85 Combustion Analyzer on Saturday and paid extra for overnight shipping. The website clearly stated the item was in stock, so I expected it to arrive promptly. However, by Tuesday, it still had not been delivered. When I called customer service, I was informed that I wouldn’t receive the tool until the following Friday—far from the overnight service I paid for. I requested a refund for the $35 overnight shipping fee since the order wasn’t fulfilled as promised. The customer service representative seemed un... read more

Levi's profile image
Levi 
on Google
7 months ago

I had an extremely disappointing experience with True Tech Tools’ customer care. I’ve spent thousands of dollars on tools from them, but on multiple occasions, items were out of stock after I placed an order and didn’t ship for months. As a busy business owner, I don’t always have time to track every purchase. After never receiving an item, I reached out to customer care to inform them. Initially, I thought the item was never shipped, but after tracking it with their support team, we discovered that it had been shipped and l... read more

Tyler Casey's profile image
Tyler Casey 
on Google
7 months ago

My customer experience was phenomenal. Casey with sales really save the day today thank you so much 

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Frequently asked questions about Trutech Tools

How is Trutech Tools rated?

Trutech Tools has a 4.5 star rating with 106 reviews. 

When is Trutech Tools open?

Trutech Tools is closed now. It will open tomorrow at 9:00 a.m. 

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