Trustco Bank Florida Headquarters and Personnel Department - (Non-Branch Location)

Daniel Waters 

on Google

3 weeks ago

These terrible reviews are no surprise to me. I had a problem with my local office and the managers there told me they had no power to remove fees and couldn’t give me a number for someone at regional office to call. So I looked up regional office and called myself. Got a representative on the phone who listened to my explanation of the situation and then went away for a few minutes and then came back and said there was nothing they could do and no fees could be removed. These jokers took more than $400 of my money and the l... read more

fred engel 

on Google

6 months ago

opened a checking account in April 2025 based on a flyer that would give $250 plus a mug if you completed the requirement. The flyer indicated that a Direct Deposit from payroll would qualify. The fine print said a concurrent dd. This was misleading advertising since the flyer said a dd (which means singular, and the fine print said concurrent. I found out through research that other customers had the same problem. Of course my request was denied which in my opinion was false advertising. . received a response to call and th... read more

Brandon White 

on Google

2 years ago

This is the worst bank ever! The stole 40k from my deceased father with no explanation. I’m still trying to wrap my head around how they are legally able to do this. Their head of legal Camilla is a Joke. She has no idea what she is doing and has to constantly seek outside legal counsel because she has no experience in fraud or investigations. The dean road branch manager Gil who I initially started working with will not return my calls or emails and has directed all questions, comments and concerns to be addressed to Camill... read more