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Trustco Bank
- Banks
- Sanford, FL
About this business
Location details
1185 Rinehart Rd, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have had the pleasure of dealing with Brianna Christensen, Branch Manager, with their Rinehart Office in Sanford FL. She is so very professional as well as being courteous, friendly and quite knowledgeable. I was having issues with transferring from another bank to Trustco and she stayed right with me through the entire process to make that happen. It was so refreshing to work with somebody who made you feel like you were the most important customer to their bank. And I’d also like to mention, Cody, Senior bank teller, at ... read more
I was having some issues with my HELOC loan and called the Sanford branch for help to resolve my issues. After speaking to the branch manager Steven Ortiz, he immediately took ownership of my problem, said he would get back to me once he looked into it. Mr. Ortiz followed up with an E-mail & call, resolving the issue. The customer service at this branch is excellent and exceeded my expectations.. This is why I like to bank with my local branch.
The tellers was very friendly, always helpful making my visit quick and easy.
In a world where customer service takes a back seat in almost every facet of business Carol Timperio was a very pleasant exception. She went out of her way to solve a problem that I was having that no one else could seem to solve. She displayed a “can do” attitude that is very rate. A truly outstanding employee. Well done!!!
Frequently asked questions about Trustco Bank
How is Trustco Bank rated?
Trustco Bank has a 4.3 star rating with 30 reviews.
When is Trustco Bank open?
Trustco Bank is open now. It will close at 5:00 p.m.
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