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3461 State St, Schenectady, NY, 12304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Bad customer service they always put your money on hold when you need it emergency
**EDIT** I’d love to say my initial interaction with management was great.. everything after this was just ridiculous.. I opened my two accounts 3/6/26, ordered two cards for each account. Come 3/19/26-still nothing in the mail. I call to confirm my debit card and check orders and I’m met with a receipt that its completely different than the receipt I was given. I signed papers on 3/6/26 stating my cards to be sent to my home address. The receipt I was met with was not my signature, not the date 3/6/26-but 3/19/26, the day I... read more
Walees helped me out with a situation. Wonderful young man.
Vannita was very helpful, she has always gotten everything settled for me in a timely manner, very friendly & always a pleasure to work with ! She has always taken care of me over the years, thank you as always Vannita !
Trustco Bank has a 4.5 star rating with 64 reviews.
Trustco Bank is closed now. It will open tomorrow at 9:00 a.m.
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