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Truist

2.1
  • Herndon, VA

About this business

Location details

230 Herndon Parkway, Herndon, VA, 20170, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.118 reviews
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Gandla Akhil's profile image
Gandla Akhil 
4 months ago

I opened this account after being convinced by the bank that it would be easy to use, with no hidden fees. They even encouraged me to send money through Zelle and keep the account active. But right after using Zelle, I was hit with a $12 maintenance fee — without any notice — which pushed my account into the negative. This happened even though I was planning to close the account and had almost no balance left. There was zero communication, no warning, and no grace. It feels like they I’ll be closing this account for good. 

Malisa Huntoon's profile image
Malisa Huntoon 
11 months ago

Very helpful and knowledgeable staff. Miss Mina was wonderful 

Layna Cook's profile image
Layna Cook 
a year ago

I have had to come in for help several times over the past few months, due to working on my parents' estate and various other needs. I always get friendly and quick service. Ms. Mina Moinipanah has been especially helpful. Thank you! 

MONGKHOL CHINSETTHAGIT's profile image
MONGKHOL CHINSETTHAGIT 
a year ago

This bank is fraud. I put my money on their money market with the rate of 4.4%. Then, they change the rate to 0.01% after couple of months. When I ask the manager, she said that the rate is fluctuate. my wife also has the money market account there and it never happens. I also have another account with Capital one and they never do this to customer. It is such a bad practice to use customer money to make money and give nothing back. I am going to close all the accounts from them. 

Noor Kasura's profile image
Noor Kasura 
a year ago

Worst ever through and through!!! I want Sun Trust back!! They take your money or they don’t help especially when. Come Sam and fraud!!! Closing my account! 

Frequently asked questions about Truist

How is Truist rated?

Truist has a 2.1 star rating with 18 reviews. 

When is Truist open?

Truist is closed now. It will open at 9:00 a.m. 

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