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230 Herndon Parkway, Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Easily The Worst ever bank . bad customer service no proper communication they don't know how to track the debit card and they always want the customer to come in person for verification so stupid. and the lady who works there has lying on many things. rude behavior i wish i could give minus review they don't deserve 1 as well.
I opened this account after being convinced by the bank that it would be easy to use, with no hidden fees. They even encouraged me to send money through Zelle and keep the account active. But right after using Zelle, I was hit with a $12 maintenance fee — without any notice — which pushed my account into the negative. This happened even though I was planning to close the account and had almost no balance left. There was zero communication, no warning, and no grace. It feels like they I’ll be closing this account for good.
Very helpful and knowledgeable staff. Miss Mina was wonderful
I have had to come in for help several times over the past few months, due to working on my parents' estate and various other needs. I always get friendly and quick service. Ms. Mina Moinipanah has been especially helpful. Thank you!
Truist has a 2.2 star rating with 20 reviews.
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