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Truist

3.0

About this business

At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. 

Location details

9715 Bellaire Blvd #d, Houston, TX, 77036, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.012 reviews
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Rohen Ullah's profile image
Rohen Ullah 
on Google
2 months ago
Johnathen Houston's profile image
Johnathen Houston 
on Google
6 months ago

I recently had an extremely disappointing experience at the Truist Bank location off 610 and Bellaire. I was treated in an unprofessional and disrespectful manner by a teller, whose name is listed as HA G. (ID: G26815). The interaction left me feeling uncomfortable and unwelcome, and I believe the treatment I received was unfair and potentially discriminatory. As a long-time supporter of fair and equitable customer service, I expected better from an institution like Truist Bank. Experiences like this do not align with the st... read more

marco Mar's profile image
marco Mar 
on Google
10 months ago

I had an issue got my credit card lost, went in person to get a replacement. The lady made an replacement, but she close my account with out letting me know and open a new acoount instead of just replacing my credit card. It affected my credit score bad for closing the credit card acount. This branch has unproffesional staff they do not know what they doing. Worst bank I have ever had a terrible experience, customer service is bad. 

Yuneisi Acosta García's profile image
Yuneisi Acosta García 
on Google
a year ago

Pésimo servicio. Me cree mi cuenta de devito con Kevin Kao y nunca me puso en la información el número de mi departamento, por lo que correo devolvio mi tarjeta. Cuando llame a la sucursal para que arreglaran mi información y me volvieran a enviar mi tarjeta, al momento mi cuenta esta cerrada, según que por fraude. Sin previo aviso te cierran las cuentas y tienes que esperar 45 días y hasta más para que te devuelvan el dinero. Incluso hasta bloquearon mi número en zelle, por lo que no puedo usarlo tampoco en ninguna otra cue... read more

Vu Nguyen's profile image
Vu Nguyen 
on Google
a year ago

I came the other day to bring part of my business to a new bank. The manager Huan made me feel unwelcome. I am the customer trying to see what this bank can do for me, but it felt like he was interrogating me some sort. Speaking to me like a child and very disrespectful. He also provided incorrect information to me as he thought I was ignorant or something. Luckily I went to another branch of the bank to give it another chance the next day. The service was night and day. Dont ever feel like you have to give your business to ... read more

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Frequently asked questions about Truist

How is Truist rated?

Truist has a 3 star rating with 12 reviews. 

When is Truist open?

Truist is closed now. It will open at 9:00 a.m. 

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