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Truist
- Finance
- Martinsburg, WV
About this business
Location details
148 S Queen St, Martinsburg, WV, 25401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stay away from this bank stay away from all truest banks. They aremore than glad to take your money but to help you get approved for a card or refinancing an auto loan. They will not do anything to help you. They do not return phone calls. If you can find a another bank that is willing to help you go with them, but stay away from all truest banks they are the worst
Try to find a parking place on their lot. People parking on their lot are not in the bank. Customers have no place to park.!!!
Sat in the drive thru for 5 min before someone came on the speaker and said “that lane is closed.” The sign is so faded you can’t see which lanes are open and there was no cone or anything indicating it was closed. And there were 3 cars behind me, so obviously I’m not the only one who was confused. When I said “it doesn’t say that anywhere” she said “yes it does and it’s been closed all day.” SOME customer service would be appreciated. I mean just say “sorry that lane is closed, can you pull to another lane?” Tis the season!
Walked into Truist today, and one teller had 5 people waiting! The other teller said she was "Waiting for her computer to come up? Two other, (I assume managers) were talking in an office. The one left the office, and I was hoping she was another teller. NOPE! She walked into her office and closed the door on all these customers! Sad! Customer Service is dead! Still waiting for other tellers computer to come up!
Called several times. They answer phone and hang up without saying anything.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 2.8 star rating with 16 reviews.
When is Truist open?
Truist is closed now. It will open on Monday at 9:00 a.m.
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