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13350 New Hampshire Ave, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
1 Star - If This Branch Was a Movie, It Would Be Called THE DELAY Starring: Me, a business owner and practicing attorney who actually brought the full script. Complete legal documentation, credentials, court-ordered paperwork to act as Personal Representative. The whole Oscar-winning package. The plot? Same one every single visit. I walk in with valid legal authority, and I get pushback, long delays, and an outright refusal. Every routine business request turns into a 30-minute dramatic intermission where staff has to call c... read more
As a business owner and practicing attorney, I am thoroughly disappointed by the lack of professionalism and lack of basic customer service at this bank. Despite bringing complete legal documentation, credentials, and court-required paperwork to act as a personal representative, I am consistently met with pushback, long delays, and outright refusals. Every single visit turns into a 30-minute ordeal where staff have to call corporate or regional managers just to handle routine business requests. During my most recent visit, a... read more
Great service. We had a group to sign a lot of docs and they were very patient and professional.
Very very slow service and some of the tellers are rude.
Truist has a 2.9 star rating with 25 reviews.
Truist is closed now. It will open at 9:00 a.m.
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