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Truist
- Finance
- Austin, TX
About this business
Location details
10900 K Lakeline Mall Dr, Austin, TX, 78717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the worst bank I have ever dealt with. My vehicle was totaled, and the full balance was paid off through the other party’s insurance and my GAP coverage. Despite this, Trust Bank still applied fees, claimed I was late, and even reported it to my credit without giving me a courtesy call or any explanation about why there was a balance. When everything was already paid off, this should never have happened. Do not trust this bank, there are many other banks that treat their customers far better.
I have had nothing but Positive experiences here at this Lakeline Location. Almendra helped me with my first Auto loan and she was outstanding. She took her time answering all my questions and gave me great advice. She went above and beyond and educated me along the way. Thank you so much, Almendra!
Absolutely horrific experience with this bank. Opened a business account with them. Deposited multiple checks and everything was fine. All the sudden I deposit a check from a client I have already done work for before. Through the same bank account. And they put a hold on it for investigation of fraud. When you call to investigate, you were not allowed to talk to the investigator and nobody is allowed to talk to him either and they’re only allowed to work off of the notes that he has written down for the case. Which is never... read more
Please never have any business with this freaking bank, they will close your account without any justification simply saying it's fraud, if you are so good at detecting fraud why don't you go detecting the voter fraud lol!!!
Frequently asked questions about Truist
How is Truist rated?
Truist has a 3.2 star rating with 28 reviews.
When is Truist open?
Truist is closed now. It will open on Monday at 9:00 a.m.
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