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Truist
- Finance
- Raleigh, NC
About this business
Location details
4460 Six Forks Rd Suite 115, Raleigh, NC, 27609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Finally severed my banking relationship with Truist due to poor service particularly at this location. Their mobile banking app and phone service with the 1-800 numbers are pretty good. No issues going through the drive up either. However, sometimes you want to speak with a banker and this location has, in my opinion, has been understaffed for at least 2 years, to the extent where I've left the branch and had to return! My interaction with the woman was positive, but she was never to be seen again. I went to close an account... read more
Came in lady named Josey was so friendly!! She helped me with everything.. Definitely she's someone that knows how to make it right..
Unprofessional and EXTREMELY slow service.
Bless their hearts. Insufficient staff to do anything quickly...like closing my checking accounts. Started process of opening new accounts at NC SECU in June 2024 and closing TRUIST. The downfall was ruining BB&T in a merger. 100% pleased with SECU.
I've been with Truist longer than they've been known as Truist. Granted the service was better before the merger; Truist offers a perfectly good experience of you can minimize the human interactions. If anyone reads this, the customer service via telephone is hit or miss. If you can get an natural born American citizen on the phone, you will have a decent experience. Also, if you do most of your banking digitally or online, you will have a better experience. The hours are the hours... Saturdays, you may have to travel farthe... read more
Frequently asked questions about Truist
How is Truist rated?
Truist has a 1.6 star rating with 28 reviews.
When is Truist open?
Truist is open now. It will close at 6:00 p.m.
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