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Truist

1.6

About this business

Location details

4460 Six Forks Rd Suite 115, Raleigh, NC, 27609, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.629 reviews
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Thomas Humphrey's profile image
Thomas Humphrey 
a month ago

I'm a truist customer, and went there to exchange dollars for euros since I'm traveling to Europe tomorrow. They told me they did not but that Wells Fargo did and sent me to Wells Fargo.Wells Fargo does NOT exchange dollars for euros unless I am a Wells Fargo customer so your information was wrong and you wasting my time. Can I call the branch back to offer them that information so they didn't send anybody else on the same wild goose chase and the phone rang and rang and rang. I got to about 30 rings and said screw it, I'll ... read more

Antoinette's profile image
Antoinette 
5 months ago

Finally severed my banking relationship with Truist due to poor service particularly at this location. Their mobile banking app and phone service with the 1-800 numbers are pretty good. No issues going through the drive up either. However, sometimes you want to speak with a banker and this location has, in my opinion, has been understaffed for at least 2 years, to the extent where I've left the branch and had to return! My interaction with the woman was positive, but she was never to be seen again. I went to close an account... read more

Randy's profile image
Randy 
8 months ago

Came in lady named Josey was so friendly!! She helped me with everything.. Definitely she's someone that knows how to make it right.. 

Orlando Parker Jr.'s profile image
Orlando Parker Jr. 
8 months ago

Unprofessional and EXTREMELY slow service. 

Frederick William Sexton's profile image
Frederick William Sexton 
11 months ago

Bless their hearts. Insufficient staff to do anything quickly...like closing my checking accounts. Started process of opening new accounts at NC SECU in June 2024 and closing TRUIST. The downfall was ruining BB&T in a merger. 100% pleased with SECU. 

Frequently asked questions about Truist

How is Truist rated?

Truist has a 1.6 star rating with 29 reviews. 

When is Truist open?

Truist is open now. It will close at 6:00 p.m.  

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