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Truist
- Finance
- Potomac, MD
About this business
Location details
9812 Falls Rd, Potomac, MD, 20854, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Nice and friendly staff.
Outstanding service at this Truist location! I had a great experience at this branch — the staff was professional, welcoming, and very helpful. I want to give a special thank you to Luis, who went above and beyond to assist me with my banking needs. He was patient, knowledgeable, and made the whole process smooth and stress-free. It’s rare to find someone who genuinely cares and takes the time to explain everything clearly. If you’re looking for a branch with great customer service, this is the one to visit. Thank you again,... read more
I called the branch at 1:30 this afternoon. I could not talk to a human, but was told I could leave a message. I left my name and phone number. By 3pm I still had not received a call back, so I called again, and left another message. Again, no call back. This was about a time-sensitive matter that requires their intervention. When the bank was SunTrust it was better. Service seems to have really declined since the merger.
I don’t know why people are complaining about this branch. I been there maybe 10 times and team are amazing knowledgeable helpful and cares about customers. I talk to Anna for some CD she was so amazing explaining to me how it’s work and how she can save money for me. Thank you Potomac team for amazing service and for caring about your customers!
This branch is useless. Manager is very rude. Stay away from this bank.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 2.6 star rating with 14 reviews.
When is Truist open?
Truist is closed now. It will open on Monday at 9:00 a.m.
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