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Truist

2.3

About this business

Location details

1800 Rockville Pike, Rockville, MD, 20852, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.332 reviews
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Highlighted review
Joshua WilliamsT's profile image
Joshua WilliamsT 
3 months ago

I believe I was racially profiled by Allen, a bank representative at this branch. When I raised my concerns, the Branch Manager, Andree Gohoungo-Regis, supported Allen’s actions rather than addressing the matter impartially. Following my complaint, I was denied service, including the ability to deposit or cash my payroll check, which I believe was retaliatory in nature. I have been a member who has regularly cashed payroll checks at this location without issue. On the day of this incident, I felt I was treated differently ba... read more

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J B's profile image
J B 
5 months ago

I can't express how greatful I am for Berta and the great customer service she provided. She went above and beyond to help me get the statement that I am required to provide due to my divorce. My account was closed years ago during the Suntrust/ BBT merger. I went to several different Truist banks and Berta was the only person who was able to find my account and get me the statements I desperately needed. Berta truly cares about her clients- both past and present. Berta is an example of what GREAT customer service and profes... read more

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Son Nguyen's profile image
Son Nguyen 
5 months ago

Can't even use the ATM I wish I could give 0 stars they don't even deserve 1 star at all 

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Justin Tabatabai's profile image
Justin Tabatabai 
6 months ago

Had a five star smooth experience with branch manager Andree Gohoungo-Regis, who helped with wire transfer and was professional, personable, and patient with me through the whole process! She is tremendous. ⭐️⭐️⭐️⭐️⭐️ 

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Zubair Gulam's profile image
Zubair Gulam 
9 months ago

Permanently closed 

Frequently asked questions about Truist

How is Truist rated?

Truist has a 2.3 star rating with 32 reviews. 

When is Truist open?

Truist is closed now. It will open at 9:00 a.m. 

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