This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Truist
- Finance
- Rockville, MD
About this business
Location details
1800 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I believe I was racially profiled by Allen, a bank representative at this branch. When I raised my concerns, the Branch Manager, Andree Gohoungo-Regis, supported Allen’s actions rather than addressing the matter impartially. Following my complaint, I was denied service, including the ability to deposit or cash my payroll check, which I believe was retaliatory in nature. I have been a member who has regularly cashed payroll checks at this location without issue. On the day of this incident, I felt I was treated differently ba... read more
I can't express how greatful I am for Berta and the great customer service she provided. She went above and beyond to help me get the statement that I am required to provide due to my divorce. My account was closed years ago during the Suntrust/ BBT merger. I went to several different Truist banks and Berta was the only person who was able to find my account and get me the statements I desperately needed. Berta truly cares about her clients- both past and present. Berta is an example of what GREAT customer service and profes... read more
Can't even use the ATM I wish I could give 0 stars they don't even deserve 1 star at all
Had a five star smooth experience with branch manager Andree Gohoungo-Regis, who helped with wire transfer and was professional, personable, and patient with me through the whole process! She is tremendous. ⭐️⭐️⭐️⭐️⭐️
Permanently closed
Frequently asked questions about Truist
How is Truist rated?
Truist has a 2.3 star rating with 32 reviews.
When is Truist open?
Truist is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com