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Truist
- Finance
- Quakertown, PA
About this business
Location details
604 N West End Blvd, Quakertown, PA, 18951, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Extremely Disappointing Banking Experience One of the worst banking experiences I’ve had. Excessive fees, poor customer service, and unprofessional communication. Compared with other banks, the level of support was extremely disappointing. Issues were difficult to resolve, and the overall service fell far below what I would expect from a professional financial institution. Based on my experience, I would not recommend this bank. Save yourself the frustration and consider other banking options.
Called branch to talk to the manager and person who answered told me she could help me. Told her I would be coming in for a card. Went to bank and they closed at 2 o'clock that day She never even mentioned that. Made a trip for nothing. I am usually very happy with this branch but was treated very snippy.
Have had problems with Truist for over 3 years. Latest involved them doubling the fee for safe deposit boxes. Decided to cancel it. Saw online that they were getting ready to do automatic transfer from my account to pay the fee. But I never authorized an auto transfer. Went to office and asked why and was told they had an authorization to transfer. Asked to see it. I never received the form in the mail as promised. It had a forged signature. They tried saying it was mine but it definitely is not and one representative agreed... read more
Been here since the location opened and there’s always only one teller. If you don’t have ten minutes to spare, don’t go. They need to improve their online services if they aren’t letting employees in the bank.
Absolutely terrible service especially from Barbara preacher the branch manager
Frequently asked questions about Truist
How is Truist rated?
Truist has a 1.9 star rating with 17 reviews.
When is Truist open?
Truist is closed now. It will open tomorrow at 9:00 a.m.
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