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Truist
- Banks
- Raleigh, NC
About this business
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
Location details
434 Fayetteville St Suite 108, Raleigh, NC, 27601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ashley Dornemann ! Very good
Truist has risen to a level of either IT process/systems incompetence or human error (or both). See attached document showing emails going on since Feb 2024 of having provided insurance policy declaration as proof of insurance as requested by Truist. I have been wrongly charged $739 of a Forced Policy Placement that should have been incurred because I (and my insurance company have repeatedly provided asked for proof of insurance). This is never going to stop at this point. I will not provide the same information because the... read more
This Institution should seriously look at how they staff their banks. Waiting in lines for almost an hour is beyond crazy. There is always just one or two reps helping out always in any of the locations I go in. With 10 plus people always waiting. They don't allow overtime even though it's clearly needed and you can tell they don't really care about the employees or what they have to go through.
800 number told me to call my local branch and my local branch kept transferring me to the 800 number without even listening to what I had to ask. Stuff here must be the laziest. Can’t believe they are not fired yet. Changing banks ASAP!
Worst bank ever. After dealing with all their inept online banking, and in person, I finally closed my account. One year later I find that the associated credit card was never closed. Hours on the phone, visited several branches with promises that the card would be shut off. Once again I get a text stating there was a "charge" to this card. JFC, no one should have an account with these bozos.
Frequently asked questions about Truist
How is Truist rated?
Truist has a 3 star rating with 46 reviews.
When is Truist open?
Truist is open now. It will close at 5:00 p.m.
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