trugreen

Sarah Knight 

on Google

4 months ago

Make sure you know how long services are paid for. I prepaid for 1 year for lawn service. That ended, they continued to send someone out and charged me. I paid for an insect service- told it was for 1 year, but was only until the end of the year. The company should reach out to discuss renewal, but it was explained by them that renewals were automatic, up to the customer to keep track and call to cancel. Will not be using this company again. 

v w 

on Google

2 years ago

What is with these people? They call 2-3 times a day, I tell them the same story everytime, I can't afford $500 to $700 a year for lawn care; I get the same answer every time; we can work with you, we will do it for $400 that's the best we can do; I say I only want 3 services NOT 6; they say can't do less than 4; I say nevermind goodbye. Two hours later, rinse and repeat. Why are you not listening? Do you people ever talk to each other? Compare notes? Cross-reference your call lists? 

Caitlin Kelly 

on Google

3 years ago

We called for pricing and information as we had heard really great things about the company. The representative kept trying to get us to give our card number and sign a year long contract. We told her we had more questions and needed to discuss this before signing up. She said, “Okay well thanks for calling then,” and hung up. Not awesome customer service. 

Robert K 

on Google

3 years ago

Now that my year is officially over I have to say this was one of the worst mistakes of my life, my grass is 10 times worse than it was at the beginning of the year I had to call almost every time they got here because they didn’t do their jobs and they never did anything but put down a handful of fertilizer each time. Complete rip off at 300 bucks. They were contracted to do six visits so they did three throughout the entire summer and then the final three in a 3 1/2 week. Well after all the sprinklers have been turned off ... read more