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TrueSleep Mattress Store Shelby
- Consumer Goods
- Shelby Township, MI
About this business
Free BED-MATCH body scan ‘mattress fitting’ + convenient access to a worldly assortment of mattresses. Proudly displaying FLEX-HEAD queen and king mattresses, and Smart ‘Number’ beds, Organic and Natural mattresses, + Powered Cooling sleep systems. We floor tasteful options for new bed-frames, platforms, and headboards. We offer custom pillow fittings on organic and water based Italian artisan gel pillows. We pride ourselves on our quick service and home deliveries. Our store is fully stocked the best... read more
Location details
46975 Van Dyke Ave, Shelby Township, MI, 48317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I bought a mattress and base here because the big mattress stores have terrible experiences trying out mattresses. Here, they at least let me try at my own pace with no pressure or tried to prevent me from looking at some mattresses. I liked one here and so figured I’d give them my business for being so helpful. Then the problems started. Was told it’ll be here in a month, fine, I’ll wait. A month comes and goes and nothing so I call in, they say someone will call me back . No one did. Waited some more, called again, was tol... read more
This is my 2nd go around with this company. Ordered mattress and received the wrong one not My fault but there’s. Called the store for 2 weeks trying to solve this but no one would pick up nor return my left messages. Paul tried to help and was kind but the experience was the worst. I had to call my bank and dispute the charges to get my money back they didn’t want to pick up the mattress they told me I have to find away to get it back to them. Finally came out after two plus weeks to pick up there mistake. So like a fool I ... read more
Nice mattress and great service. Paul was a big help.
Extremely bad experience with store owners! Firstly I would like to thank Paul, an incredible, polite salesman who really has the courage to come face to face with the customer and solve other people's problems! On 12/13/23 we purchased a blusleep FIRM mattress that came from “Florida” and should arrive at my house in 15 to 21 days. I have been to the store in person more than 10 times, to know when it would arrive! And one of those times when I was in the store I was served on Saturday by another guy who wasn't Paul, I don'... read more
First of all, I'd like to say that Paul was one of the best sellers I have ever met and we adore him. He is super attentive, kind, proactive and transparent with the information. It's really a shame that the store puts him in uncomfortable conditions with customers for something that isn't his fault. If I could rate Paul, I would give him 5 stars, a person that any business would like to have. But we had the worst experience as consumers with the delivery of the mattress (which never happened) and with the responsable of the... read more
Frequently asked questions about TrueSleep Mattress Store Shelby
How is TrueSleep Mattress Store Shelby rated?
TrueSleep Mattress Store Shelby has a 4.8 star rating with 167 reviews.
When is TrueSleep Mattress Store Shelby open?
TrueSleep Mattress Store Shelby is closed now. It will open on Friday at 10:00 a.m.
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