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TrueScripts Management Services
- Insurance
- Washington, IN
About this business
Location details
513 E South St, Washington, IN, 47501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Doesn't answer the phone.
My experience with TrueScripts has been extremely disappointing and frustrating. I have spent months attempting to resolve a prescription coverage dispute involving treatment for a documented medical condition. What concerns me most is not simply that TrueScripts denied coverage—I understand that benefit determinations sometimes result in disagreement—but the way the review and appeal process has been handled. Throughout this process, I repeatedly requested the clinical criteria, policies, records, reviewer information, and ... read more
Place is there to force ppl off their meds.
They don’t explain your benefits at all. Prescriptions were $25 the first month, $170 the next, and the third month it was $1000. I couldn’t afford to pick it up. So I had to go without it. Terrible customer service.
Nothing but voice mail amd supposedly have a dedicated team that answers those. Hahaha haha! Both the doctors office and myself have been waiting over 2 weeks with no answer. Gave a "partial" prior authorization on an infusion I need after we sent info that my liver rejected literally everything else and then come time to fill with the specialty pharmacy they chose, refused their own prior authorization. Really??? Now they expect me to suffer or die because they want to play games. Truescripts used to be good back in the day... read more
Frequently asked questions about TrueScripts Management Services
How is TrueScripts Management Services rated?
TrueScripts Management Services has a 3.2 star rating with 61 reviews.
When is TrueScripts Management Services open?
TrueScripts Management Services is open now. It will close at 6:00 p.m.
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