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True Rx Health Strategists
- Healthcare
- Washington, IN
About this business
Location details
2495 E National Hwy, Washington, IN, 47501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
TrueRX is an absolute nightmare to deal with. I have called them numerous times, they tell me they have noted what we talked about and that we should have a resolution soon. When I call the next day to follow up and it is like i never called in the first place and no progress was made. They never seem to notice the notes, and there is never anyone "higher up" to talk to.
I needed some help with my new plan. Leda even called the pharmacy for me to straighten it out. She made sure my meds processed correctly before hanging up. Then I got a sweet handwritten note from her. It’s not often that you get that kind of service.
My employer switched to them 2025. Be warned- if you are on any copay assistance program from a drug manufacturer to help pay for expensive meds, True Rx does not allow those funds to be counted toward your deductible. Drug manufacturers are noticing this and they will either severely limit how much funding they use to pay for your drug, or they will make you ineligible for the program. I found out the hard way. Plan accordingly.
I had the pleasure of being assisted by Geena. She was quick, friendly, and efficient. She solved my issue and was very knowledgeable. I highly recommend True Rx as their customer service is top notch!
This is a scam!!! Please stay away from this company. They give you the run around. Only to find out I do not have insurance it’s an advocacy company that help u fight high medical bills No benefit cards, they are a fraud. Please do not fall for thus scam like I did. #Blessings
Frequently asked questions about True Rx Health Strategists
How is True Rx Health Strategists rated?
True Rx Health Strategists has a 2.4 star rating with 43 reviews.
When is True Rx Health Strategists open?
True Rx Health Strategists is open now. It will close at 9:00 p.m.
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