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True Mechanical Heating and Air

3.4

About this business

Heating and Air Conditioning company located in the Lithonia/Stonecrest area. Owned by an Army veteran with over 25 years of experience as a service technician. Craig received his mechanical engineering degree in 1989. We specialize in air flow and comfort for our customers. 

Location details

7310 Stonecrest Concourse, Stonecrest, GA, 30038, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.422 reviews
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Shamain Love's profile image
Shamain Love 
a month ago

This place should not be in business. Craig and Danita (the office lady) are very unprofessional. The business operations lack accountability and often result in technicians being blamed for things that are outside of their control. They pay their technicians $5.50/hr, but lie and say that they pay $18. Furthermore they don't discuss pay rates until they have a new tech working for 1 week, meanwhile tedhnicians are driving their own vehicles without a legitimate process to be reimbursed for gas expenses. No tech stays with t... read more

Okoye' Wilcox's profile image
Okoye' Wilcox 
7 months ago

My home warranty sent True Mechanical to my home to inspect my AC unit and Craig was an amazing. He is very honest, professional, and knowledgeable. I truly appreciate him not trying to find a problem so he could make a profit. That means a lot to me especially during today’s economy. Nonetheless I made sure to save Craig’s information so I can have him to continue to service my units on an ongoing basis 

Anonymous's profile image
Anonymous 
7 months ago

My home warranty sent True Mechanical to my home to inspect my AC unit and Craig was an amazing. He is very honest, professional, and knowledgeable. I truly appreciate him not trying to find a problem so he could make a profit. That means a lot to me especially during today’s economy. Nonetheless I made sure to save Craig’s information so I can have him to continue to service my units on an ongoing basis 

Aromex Air LLC's profile image
Aromex Air LLC 
9 months ago

This HVAC company truly delivered for us! They swiftly resolved our heating issue in just 15 minutes, something the other company we contacted couldn't achieve over a two-month period. Highly recommended! 

Erica Nelson's profile image
Erica Nelson 
a year ago

The customer service rep was so disrespectful and rude to the point I didn't even schedule services. This company should really look into the complaints that have been made regarding their front office staff. 

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Frequently asked questions about True Mechanical Heating and Air

How is True Mechanical Heating and Air rated?

True Mechanical Heating and Air has a 3.4 star rating with 22 reviews. 

When is True Mechanical Heating and Air open?

True Mechanical Heating and Air is open now. It will close at 6:00 p.m.  

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