True Love Bridal

Aleks A. 

on Yellow Pages

11 years ago

The wedding party and I ordered our bridesmaids dress from this store in Dec. for an April wedding, and was told the dress would be in beginning of March. The bride called all throughout February to see when they would be in. The bride constantly got the generic response of they must be in the next shipment that comes in a few days. We find out later on that the dresses WERE NEVER ORDERED! They then proceeded to order the dresses without our permission with an estimated arrival date less than 2 weeks before the wedding...a d... read more

sheridd2 

on Yellow Pages

12 years ago

I have never dealt with a more unprofessional business. Gail, the owner is a liar and threatened me with legal action after I opened a complaint with the better business bureau because we were promised our dresses in february and just picked them up on April 20 after many phone calls and false promises that they would be delivered. Gail blamed everyone she could for the delay, yet would not take the slightest responsibility. She has zero business ethics as the owner of a company. The people who work for her are completely in... read more

hera1016 

on Yellow Pages

14 years ago

My sister-in-law to be, bought her wedding dress at this place and went for one of her fittings. She came home and sent me pics of her in her dress. To my horror it looked as if it was rolled up and thrown in a bag for god knows how long. The wrinkles in this gown were just disgraceful and I am very surprised that she did not have a breakdown. They assured her it would be pressed at completion. Are you kidding me? It better be pristine! Honestly for the price she paid, this dress should, at all times be ready to wear. The br... read more