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True Blue Pools

4.3

About this business

Location details

3323 Partner Pl # 8, Ste 8, Lexington, KY, 40503, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.351 reviews
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Brandon Pitcher's profile image
Brandon Pitcher 
3 months ago

I have been using True Blue Pools for several years now. I have friends that constantly complain about their water not being clear. I take a sample to the store and they test it free of charge for me and I've never once had the pool turn cloudy on me. Staff are extremely knowledgeable and friendly on every visit. Keep up the excellent service! 

Donna Ratliff's profile image
Donna Ratliff 
3 months ago

This company is the worst! If I had a day I would explain. Trust me on this one. Just bad! 

David Cousins's profile image
David Cousins 
3 months ago

True Blue has failed to keep the algae from occurring between visits. This has been the case for several weeks. Apparently they aren't using the chemicals properly. 1501 Lakewood Dr True Green Pool 

Paul's profile image
Paul 
3 months ago

They came to replace liner for me. I have to give one star since there are more and more issues. 1. They cut the light cable for easy work and claimed the light was bad anyway, need to be replaced. It actually worked just before they came. I have to buy a new one. They broke light niche too. 2. They try to seal the niche, but the pool is still leaking, water level 2" down every day. 3. They replace the motor, and the motor pipe joint is leaking after they left. 4. They ask me to keep pool water full so they can repair the le... read more

Debra Steely's profile image
Debra Steely 
4 months ago

We purchased a pool 3 years ago & the salt cell has already quit working, the pump has quit working & the heater has quit working! Every time we call we get a thousand reasons why they are not covered by warranty......they will be replacing the heater but not the pump or salt cell 😡. If you spend over 13,000.00 for a pool you would expect some kind of customer service. Nope!, not these guys! They don't care! After a month of hundreds of gallons of water leaking from our pool & several water bills over one hundred dollars, w... read more

Frequently asked questions about True Blue Pools

How is True Blue Pools rated?

True Blue Pools has a 4.3 star rating with 51 reviews. 

When is True Blue Pools open?

True Blue Pools is closed now. It will open tomorrow at 9:00 a.m. 

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