Tru By Hilton Jacksonville West

Mark Fabian 

on Google

2 weeks ago

I stayed here due to its proximity to work. Unfortunately, my most recent stay was anything but restful. The room next to me had a dog that barked non-stop. On top of that the customer who brought the dog never bothered to notify the hotel of the dog. The hotel did what they could, but obviously it's not as though they can just throw the dog out. However, the worst part came on Thursday of the week that I stayed. I had extended my stay by one day due to work. However for whatever reason, the person at the front desk that eve... read more

Peter Charles 

on Google

3 weeks ago

I had a wonderful experience at Tru by Hilton ! Tim was very nice, welcoming, and informative which made check in very smooth and easy. Jayla did a fantastic job keeping the breakfast hot and ready every morning, and she kept the lobby spotless. Her bright smile and cheerful “Good morning” really started my day off right. Both Tim and Jayla made my stay extra enjoyable , they are also on a fitness journey like myself so it was nice talking to them but I’ll definitely be back! 

Mark Fabian 

on Google

4 weeks ago

My room and bathroom were both clean, quite, and comfortable. I slept very well, and have no complaints about the room. HOWEVER!!! Breakfast was absolutely pathetic! Just some powdered eggs, and mostly cooked bacon. No biscuits, no gravy, no yogurt, in general it was extremely disappointing. I have had a better breakfast at much worse hotels. It is unlikely that I will spend company money here again.