Tru By Hilton Charlotte Airport Lake Pointe

Kelly Macdonell 

on Google

5 days ago

This place stinks! The whole room is about the size of a closet. The water pressure is very low. And they seem to have an issue with hot water. The worst thing, though, is that they charge $10 a night to park your vehicle here. So in addition to paying for the room you're having to pay on top of that, even though this is not downtown or any place where parking would be at a premium. Being a hilton honors reward member is completely worthless. I'm going to switch to Marriott and start from scratch. Edit: notice the generic A... read more

Mario Signoretto 

on Google

2 weeks ago

We stayed here for one night when our flight out of Columbia got canceled and we needed to fly home the next day from Charlotte. We made a reservation while on the road to the hotel and when we arrived they had our reservation and the room was ready. They offered us a shuttle to the airport and also one to the other Hilton that had a restaurant. The coffee was fresh when we arrived and later that night when we needed a refill. The beds were nice, the digital key worked as expected and the breakfast was plentiful and was a gr... read more