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TROXELL
- Auto Insurance
- Springfield, IL
About this business
TROXELL creates strong value for individual and business clients by taking the time to address each situation with in-depth insurance knowledge with a personal touch. TROXELL provides an in-house claims department to ensure all insurance claims are handled with fairness and efficiency. The agency is headquartered in Springfield, Illinois with locations in Chicago, Tampa, FL., Bloomington, Washington, and St. Louis, MO. TROXELL is a top 100 independent insurance agency in the nation and offers Personal and Business Insurance,... read more
Location details
214 S Grand Ave W, Springfield, IL, 62704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I started a new business, and Troxell was very helpful acquiring insurance for it! Ben was so kind and patient with explaining to a first time business owner what I would need, and what each kind meant. I really appreciate their help!
Troxell Insurance is by far the most reliable and helpful insurance agency we have been with to date. We hold business insurance as well as personal insurance with them. Jake Rourke and Kathy Ohl have been our agent and manager for years now. What can I say other than they are great to work with. Kathy is always very responsive, knowledgeable, helpful and polite. 👍👍
I am extremely disappointed with the lack of communication from Austin Mudd. Despite sending multiple follow-up emails regarding my initial request to explore better rates, I have not received a single response. If you are earning a commission from my insurance payments, the least you could do is provide proper service and maintain decent communication with your clients. This level of unprofessionalism is unacceptable. I would not recommend this agent or the company to anyone looking for reliable service.
I have had many negative experiences when it comes to insurance. Yet, with Morgan at Troxell, I had the best experience I have ever had with anyone regarding insurance. She was readily available, answered all of my many questions, and was of great spirit while doing so. She was able to assist me with my issue and solve it completely. I am so appreciative of the efficiency, candor, and level of expertise presented by Morgan during all forms of correspondence.
Sharlene Langford is one of most hard working individuals I have encountered. Multiple times shes proven herself to be dedicated, empathetic, and overachieving to ensure customer resolution and satisfaction. It gives me peace knowing that insurance needs are facilitated by her expertise and care. 10/10 recommend.
Frequently asked questions about TROXELL
How is TROXELL rated?
TROXELL has a 4.8 star rating with 60 reviews.
When is TROXELL open?
TROXELL is closed now. It will open tomorrow at 8:00 a.m.
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