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TROXELL

4.8

About this business

Location details

214 S Grand Ave W, Springfield, IL, 62704, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.861 reviews
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Andy Rourke's profile image
Andy Rourke 
11 months ago

Troxell Insurance is by far the most reliable and helpful insurance agency we have been with to date. We hold business insurance as well as personal insurance with them. Jake Rourke and Kathy Ohl have been our agent and manager for years now. What can I say other than they are great to work with. Kathy is always very responsive, knowledgeable, helpful and polite. 👍👍 

Megan Goodman's profile image
Megan Goodman 
8 months ago

I started a new business, and Troxell was very helpful acquiring insurance for it! Ben was so kind and patient with explaining to a first time business owner what I would need, and what each kind meant. I really appreciate their help! 

Shao-Yeh Lu's profile image
Shao-Yeh Lu 
10 months ago

I am extremely disappointed with the lack of communication from Austin Mudd. Despite sending multiple follow-up emails regarding my initial request to explore better rates, I have not received a single response. If you are earning a commission from my insurance payments, the least you could do is provide proper service and maintain decent communication with your clients. This level of unprofessionalism is unacceptable. I would not recommend this agent or the company to anyone looking for reliable service. 

Jonah Meier's profile image
Jonah Meier 
a year ago

Sharlene Langford is one of most hard working individuals I have encountered. Multiple times shes proven herself to be dedicated, empathetic, and overachieving to ensure customer resolution and satisfaction. It gives me peace knowing that insurance needs are facilitated by her expertise and care. 10/10 recommend. 

Naomi Talbott's profile image
Naomi Talbott 
a year ago

I have had many negative experiences when it comes to insurance. Yet, with Morgan at Troxell, I had the best experience I have ever had with anyone regarding insurance. She was readily available, answered all of my many questions, and was of great spirit while doing so. She was able to assist me with my issue and solve it completely. I am so appreciative of the efficiency, candor, and level of expertise presented by Morgan during all forms of correspondence. 

Frequently asked questions about TROXELL

How is TROXELL rated?

TROXELL has a 4.8 star rating with 61 reviews. 

When is TROXELL open?

TROXELL is closed now. It will open tomorrow at 8:00 a.m. 

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