Tropical Smoothie Cafe

Y J 

on Google

3 weeks ago

March 2025, we put in an order for pick up. Arrived and they said “hey we do not have one of the ingredients (bacon) so we can’t make it.” We said that it was okay without the bacon then they changed it to “oh we can’t make it because our chicken is frozen and it would take too long to thaw.” We said we would wait, then they flat out said “no, we won’t service you.” We were told we couldn’t get out money back and we would have to contact corporate. I have called 5 times to get out money back and they keep Saying it is proces... read more

michelle serrano 

on Google

3 weeks ago

I thought it would be fresh smoothie, it seems like they order these and they keep them frozen , nothing seems fresh from this place , aside from costumer service not good at all. It was my first time coming me and my last too will not be coming back I rather a Jamba Juice and I’m sure there are other better options but here no. Do not recommended to expensive as well for alittle frozen bowl 

Shana Smith 

on Google

2 months ago

So I’ve been trying to contact ANYBODY at this location, corporate, wherever about my refund! I ordered 2 wraps back in MARCH and this location was supposed to open at 10am that Sunday but they were closed! Contacted corporate, contacted the store numerous times! Left my name, order number, information EVERYTHING! And I STILL have no received my refund! 4 MONTHS LATER I WOULD LIKE MY REFUND AND SOMETHING FOR THE INCONVENIENCE! Since no one seems to hear me, maybe this will do the trick!!!!! If you say you’re opening at 10am,... read more