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3318 S Dixie Hwy, West Palm Beach, FL, 33405, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 4:00 p.m. | |
Sun | Closed |
I used Tropical Cleaners to dry clean my suit pants. When I picked up the pants, I noticed that the length had shrunk by about 2 inches. I also noticed that they felt tighter and that the feel of the material had changed significantly. I am pretty certain that the pants were machine washed. I called to inquire and was told by the manager "The pants were not machine washed. If they were machine washed, they would have shrunk and would feel differently". I told the manager that, in fact, the pants have shrunk and that they do ... read more
Business response:
Vince, we’re sorry to hear about your experience. The manager was correct in that we do need a claim form in order to begin the claim process. Please write us a private message with your email address so we can forward you a form and thoroughly look into this.
I wouldn't recommend bringing your wedding dress here . I can't say how their other services are but 100% no on the wedding dress . I had a beautiful 100% silk & lace soft beautiful dress . It's currently stiff as a board with a funny feeling / texture to it . The fabric is no longer supple . Even when I dropped it off I got a bad feeling , I should have listened to my instincts . I believe they sent it out to be cleaned or something I really didn't understand what the man was telling me I felt rushed and not confident in th... read more
Tropical Cleaners & Laundry has a 3.5 star rating with 30 reviews.
Tropical Cleaners & Laundry is open now. It will close at 6:00 p.m.
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