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Tropic Island Pools
- Contractors
- Frisco, TX
About this business
Proud to serve the DFW Metroplex for the past 15 years, we are a family owned and operated business. With two generations and 40+ years of combined experience in pool solutions. We have an impeccable staff able to handle all of your pool construction, remodeling, service and cleaning needs. Our commitment is to provide you with a pool company you can rely on from local people you can trust. We are in business to protect your investment in your swimming pool, save you time, and create a healthy swimming environment for you an... read more
Location details
7460 Warren Pkwy Suite 100, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Contracted Tropic Island Pools to build a pool and outdoor kitchen, which included a 3 year warranty. We have open warranty items that they will not resolve and will not return phone calls, emails, etc. Save yourself the headache and choose another competent builder who will communicate better. Most recent issue is that the columns crumbling. Made them out of CMU and Without a foundation, said gunnite crew didn’t have time to spray them when pool was formed. Still 2 years left of warranty and not even a call back.
Contracted Tropic Island Pools to build a pool and outdoor kitchen, which included a 3 year warranty. We have open warranty items that they will not resolve and will not return phone calls, emails, etc. Save yourself the headache and choose another competent builder who will communicate better.
Called and left a vm for this company 3 days ago. Broken pump. No call back. No nothing. This company doesn’t know how to do the basics - answer the phone, call power back, etc. Delete them from your contacts and find the pool guys who know how basic business 101 works. The phone rings, you answer it, or call them back the next day. Not complicated.
Called and left a vm for this company 3 days ago. Broken pump. No call back. No nothing. This company doesn’t know how to do the basics - answer the phone, call power back, etc. Delete them from your contacts and find the pool guys who know how basic business 101 works. The phone rings, you answer it, or call them back the next day. Not complicated.
This is a follow up after the inital review, the communication and effort to resolve issues has increased significantally. Scott has made the effort to resolve any previous problems and it looks like we will be able to have a successful future with this now behind us.
Frequently asked questions about Tropic Island Pools
How is Tropic Island Pools rated?
Tropic Island Pools has a 3.9 star rating with 30 reviews.
When is Tropic Island Pools open?
Tropic Island Pools is closed now. It will open at 9:00 a.m.
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