Tropic Island Pools

Michael Kardokus 

on Google

a year ago

Contracted Tropic Island Pools to build a pool and outdoor kitchen, which included a 3 year warranty. We have open warranty items that they will not resolve and will not return phone calls, emails, etc. Save yourself the headache and choose another competent builder who will communicate better. Most recent issue is that the columns crumbling. Made them out of CMU and Without a foundation, said gunnite crew didn’t have time to spray them when pool was formed. Still 2 years left of warranty and not even a call back. 

Anonymous 

on Google

a year ago

Contracted Tropic Island Pools to build a pool and outdoor kitchen, which included a 3 year warranty. We have open warranty items that they will not resolve and will not return phone calls, emails, etc. Save yourself the headache and choose another competent builder who will communicate better. 

Russell Riggins 

on Google

a year ago

Called and left a vm for this company 3 days ago. Broken pump. No call back. No nothing. This company doesn’t know how to do the basics - answer the phone, call power back, etc. Delete them from your contacts and find the pool guys who know how basic business 101 works. The phone rings, you answer it, or call them back the next day. Not complicated. 

Anonymous 

on Google

a year ago

Called and left a vm for this company 3 days ago. Broken pump. No call back. No nothing. This company doesn’t know how to do the basics - answer the phone, call power back, etc. Delete them from your contacts and find the pool guys who know how basic business 101 works. The phone rings, you answer it, or call them back the next day. Not complicated. 

Morgan and Ryan Dalton 

on Google

a year ago

This is a follow up after the inital review, the communication and effort to resolve issues has increased significantally. Scott has made the effort to resolve any previous problems and it looks like we will be able to have a successful future with this now behind us.