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3900 Westown Pkwy # C, #C, West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My company uses them for work comp and it’s been a nightmare trying to get the ball rolling. Not only that but you are lucky if you get constant responses. Going in week 2 of trying to get physical therapy approved so I can go back to work. AVOID.
If I could rate them lower than 1 star, I would. They are impossible to reach. I have had an open claim with them for many months and have still never talked to my adjustor. This company is terrible to work with. No one answers emails, phone calls, anything. Even after leaving dozens of voicemails, nothing.
It is extremely difficult to contact anyone there by phone. It goes into voicemail. You can email them, but it takes forever to get back to you. Very disappointed in this organization.
Tristar Benefit Administrators has a 2 star rating with 13 reviews.
Tristar Benefit Administrators is open now. It will close at 6:00 p.m.
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