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Trip Mate
- Insurance
- Kansas City, MO
About this business
Trip Mate is the partner that leading travel professionals turn to for high-quality travel protection products and services for the traveling public. In addition to offering industry leading travel insurance plans, we provide administrative services for claims, product design and underwriting, while helping customers with our state-of-the-art claims handling. Our unique product offerings help us provide travelers with the most complete coverage while they are away. We were the first company to make available provisions to wa... read more
Location details
9225 Ward Pkwy, Ste 200, Kansas City, MO, 64114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We purchased insurance as part of our Viking Tour of the Greek Islands. Four days before departure I was advised by my doctor that I should not travel. I called Viking and cancelled and was sent a cancellation invoice and instructions on how to file a claim. There's lots of paperwork and it's not easy to track the progress of the claim (can't confirm the doctor's form is received and accepted). Claim was communicated 20 November 2022. I received proceeds 5 February 2023. I would use them again if the tour operator rec... read more
This company is the antithesis of anything you would ever want to involve yourself with as a consumer. The amount of time that I wasted jumping through hoops for them is comical. I wish I could go back in time and tell the past me that everything I was doing was just pissing in the wind. My issues with this company are innumerable. They lie about the “service” they provide. They are impossible to get a hold of by any other way than e-mail. They will often respond with canned answers that were just copy and pasted from a scri... read more
Frequently asked questions about Trip Mate
How is Trip Mate rated?
Trip Mate has a 1.2 star rating with 317 reviews.
When is Trip Mate open?
Trip Mate is closed now. It will open at 9:00 a.m.
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