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Trim Pro Tree & Landscaping
- Home Services
- High Point, NC
About this business
The tree service experts at Trim Pro Tree Service have both the experience and the equipment to efficiently remove unwanted and sick trees. Free Estimates & 24 Hour Emergency Services. Call (336) 596-1305 Ask for Leon Prince The Owner.
Location details
3642 Sunset Hollow Dr, High Point, NC, 27265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:45 p.m. | |
| Tue | 12:00 a.m. to 11:45 p.m. | |
| Wed | 12:00 a.m. to 11:45 p.m. | |
| Thu | 12:00 a.m. to 11:45 p.m. | |
| Fri | 12:00 a.m. to 11:45 p.m. | |
| Sat | 12:00 a.m. to 11:45 p.m. | |
| Sun | 12:00 a.m. to 11:45 p.m. |
We had them come out and price taking down a tree on June 9th. We settled on a price and was told they would come out later that week and take it down. Come Saturday, I called to find out when they would come out and was told it would be the following week. Nothing. Called a couple weeks later around June 25th.and was told that one of their personnel fell ill and would take care of it when he returned. Called again on Wednesday, July 2nd and was told the person (***) who was going to cut the tree down would call back the nex... read more
Business response:
******* honestly we have no idea what youre talking about . Initially our first contact, we went out and gave you a price on dropping a tree in the ***** ,upon inspection **** noticed there was a newly constructed treehouse in the ***** in the direction that you wanted the tree to be dropped. **** stated there was a high probability the damage would occur. He would need you as well as your neighbor to be on the same page before anything was done You stated you were gonna get several estimates and youre not ready to move forw... read more
We had them come out and price taking down a tree on June 9th. We settled on a price and was told they would come out later that week and take it down. Come Saturday, I called to find out when they would come out and was told it would be the following week. Nothing. Called a couple weeks later around June 25th.and was told that one of their personnel fell ill and would take care of it when he returned. Called again on Wednesday, July 2nd and was told the person (***) who was going to cut the tree down would call back the nex... read more
Business response:
This is partly true. I was only told about the contract on the initial visit. It was never brought up again. Not once did you suggest to find another company until our final call. All your interactions were reactionary and not proactive. Not once was I called , even after being told I would be numerous times I had to initiate the contact. I'm not truly angry about it, just very disappointed in how you treated a customer and thought others should be aware that this company isn't reliable to do what they said they would do.
They were quick to provide a quote to remove a huge and old tree. They arrived when schedule; very professional and removed the tree efficiently and with no damage to our home or deck. I couldn't believe how well they cleaned up after; there was not a single leaf left in the yard or on our deck, which was under the tree's branches.Very highly recommended!
Trim Pro came this afternoon and trimmed trees that were hanging over our fence and making mowing harder than it needed to be. The workers were efficient and did an excellent job of trimming and clean up. I highly recommend Trim Pro for the superior communication and service! Kudos and gratitude go to Len and the crew!!!
Frequently asked questions about Trim Pro Tree & Landscaping
How is Trim Pro Tree & Landscaping rated?
Trim Pro Tree & Landscaping has a 4.8 star rating with 100 reviews.
When is Trim Pro Tree & Landscaping open?
Trim Pro Tree & Landscaping is open now. It will close at 11:45 p.m.
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