Tricon Willow Creek

Valerie 

on Google

a month ago

I would give Tricon ZERO stars if I could. Their maintenance department has been one of the most frustrating parts of renting from this company. We have a leak in our pool, which is causing our electrical and water bill to be extremely high, and despite submitting a maintenance request, Tricon has done practically nothing about it. They sent someone out who basically stood around, said he would come back, and NEVER DID. The leak is still there, our water bill and electric bill continues to be ridiculously high, and somehow w... read more

Cecily Frazier 

on Google

a month ago

3 months into living here and I hate it. We have multiple pest problems and we PAY for pest control. They’re ant piles in the garage which is considered a “resident responsibility” I put in a maintenance request because there’s springtails in my primary bedroom sinks and shower. It needs to be recaulked. They cancelled my maintenance request. There was a wasp nest sitting at the top of the house in the window which is not covered either. So, what is the pest control charge every month for?? It just doesn’t make sense. Don’t ... read more

Ragan McQueen 

on Google

3 months ago

Lived here a couple of years and always struggled with communication with them. Moved out a couple of months ago, received a move out statement with a small balance due, paid it via cashiers check, and just got a notification I was sent to collections anyway, plus they’re trying to charge additional amounts that weren’t even listed on the final account statement. I will be filing a complaint with the BBB and will continue to make problems for this site and this company until they rectify this situation. 

Rachel Peplinski 

on Google

4 months ago

Came to tour at 2pm ,sign on door says “return at 9:00” . I called the office, went through 2 AI agents to get to live person named Jaylen, just to be hung up on when I asked if I could tour. I called 4 times and was hung up on 4 times. The online self-guided tour is asking for a payment to “confirm ID.” I’ve never had to give payment info for a tour. Do they not want these homes to get rented? 

Sue Walker 

on Google

5 months ago

Such a cute community! I immediately felt like it was family focused. The girl in the model home, Jessica, is so sweet and helpful - I tried to tour but couldn't get my phone to work because I am old. But Jessica came to help me get in to see see the home I am interested in which is near the pool. I love that there is a huge dog park for my BuffWuffs and a playground for when my grandkids come to visit. I am still shopping but this is my top choice!