Tricon Twelve Bridges

Clara C. 

on Birdeye

a year ago

I recently had an emergency call to the maintenance department when my air unit stopped working late in the evening after closing hours. Within a brief time, I received a call back and a knock on my door. Cesar, my maintenance man, came to address the problem. Due to complications with the unit, which could not be fixed until morning, he brought a portable unit to our apartment to keep us cool until then. It was truly a blessing. The next morning, Cesar and Miquel came together and worked on our central unit, and now it cool... read more

jake c. 

on Birdeye

a year ago

I have stayed at 2 different Tricon homes and I'll say that this place is the absolute worst. They buy the cheapest everything to put in the home and will charge you when they got what they paid for. They will also never give the deposit back. You will receive charges for non existent damage and then will not respond to any disputes of charges or quite anything if I'm being frank. The repair teams are AWFUL. You can't schedule a time just a 4 hour time window that they give you a time the day of. And guess what, if you're no... read more

Drawna H. 

on Birdeye

a year ago

Renting with Tricon Residential has been one of the most frustrating experiences we've had as long-time renters. From day one, the issues started, and they've never stopped. We moved into a brand-new build, expecting at least a smooth start. Instead, we found all 3 toilets leaking due to improper installation, and our laundry dryer was broken. It took multiple calls and emails just to get basic maintenance done, and even then, it was delayed and poorly handled. Then we discovered we were paying for solar panels that weren'... read more

Edward W. 

on Birdeye

a year ago

Keith Wilson my technician was both professional and knowledgeable truly enjoyed his customer service. Thank you Tricon for sending out a technician who truly cared, 

Zahnaka W. 

on Birdeye

a year ago

Michael has been nothing short of amazing with my move. The property is well-maintained, maintenance have is spot on and overall the staff are nice people. 

Kel P. 

on Birdeye

a year ago

Tricon took over my lease from Pathlight. It has been a bad experience. I can't reach anybody and I have been trying for two days. I requested a callback and never got one. I waited on hold for 4 hours waiting for someone to pick up it never happened. The messaging option isn't good either. I was 27 in line at 12:45, and at 1:45 I was still 27 in line. I will not renew my lease with them nor would I recommend them to anyone. If they are going to be this busy more help is needed. This ridiculous that it is this hard to reach ... read more

Tammy M. 

on Birdeye

a year ago

If I could give zero starts I would - this has been the absolutely worst company we have ever had to deal with - from issues day one with repairs that were promised - roof leaks, mold, pool unusable and HOA after HOA violations caused by their lack of care. But try withholding the rent for lack repair and they will start eviction without a care for their tenant's health or safety. Dead beat company - STAY FAR FROM THEIR PROPERTIES!!!!!!!!! 

Janvi T. 

on Birdeye

a year ago

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John L. 

on Birdeye

a year ago

Absolutely the worst company on earth. My father was renting from Tricon for nearly a year. He was late 2 times with the rent and they gouged him for excessive attorney's fees and even sent a WRIT OF POSSESSION after being two weeks late. He did pay all late fee's that were required. They have just started the process all over again just this month and its only the first week of the month. Absolutely terrible!