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Tri County Repair
- Appliances & Repair
- Troy Grove, IL
About this business
Location details
849 North 2803rd Road, Troy Grove, IL, 61373, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My Samsung microwave broke down(Door switch, SEC error code) and Mr.appliance technician showed up and informed me that I have to pay for replacing the door switch and SEC error code will be covered by Samsung. Technician was professional and fixed both the issues. After couple of weeks, someone from My.appliance calls back saying that I have to pay for the SEC repair. When I informed him above it covered by Samsung, he got nasty and started using foul language. I should have bought a new one instead of going through all the... read more
Outstanding service, friendly, knowledgeable, professional. When you need advise in fixing you own, call AJ, if you are looking for a good used appliance, call AJ.
My 10 year old washing machine stopped performing its rinse cycle. Upon some online research I was able to troubleshoot the cause and look up the part. I shopped online and got prices for the factory part and the replacement of the item was so simple - yes, a caveman could do it. I called 2 local appliance shops in town to get an idea if I could get it quick within a reasonable price. I could just order the item through Amazon, and get it soon but... why not try to 1. buy local and 2. make the wife happy so we could get back... read more
I was directed to Brian's Appliance by the Wirlpool Service Dept. so I called. He agreed to come look at it and at no point did we discuss cost for service. When I called back to ask, he said $70, which is $15 more than another company in town. When I mentioned this to him, he complained that I took work from him by securing the appointment. Then he became belligerent and told me not to call them again. No need to worry about that. I would be happy to lose his number.
Really lousy customer service, scheduling is a nightmare, no respect to clients and they lied about calling me back!! Unbelievable. I would not recommend hiring them...
Very very upset just called me appliance to service my brand new LG Washer and Jim told me his 121st available appointment was in 3 weeks are they nuts!!! They DONT want to warranty repairs it seems if I pay them they will come tomorrow!!!! I am calling LG CUSTOMER service to report them as it is clear they should Not be servicing warranty work. Awful and rude call elsewhere!!!
Possibly the most dishonest repairman ever. On his first visit to repair my washer- he took a quick look ( Never took anything apart nor looked behind the washer) and went to his service van. He returned with a nearly 300 dollar "estimate"- no details. When I asked him to write down what was wrong and how to repair it, he refused. I paid him his service call and looked up my problem online. Turns out it was a $12 part that took 5 minutes to install. Fast forward 5 years later and another problem with a new washing machine. M... read more
Today was the first time that I used them... They came earlier than expected.( 9:30 am).. Which was great. Found the problem quickly... Returned @4:00pm or so, took 10mins. To put the new piece on... Washing machine is working.. What I didn't like is that you're charged $65.00 to come out, the piece cost $ 54.50 ( give or take a few cents) equals $119.50... I was charged $120.00 for 10 mins of work!!!!! C'mon man....$ 239.03 is what I paid!! That crazy.... Or am I wrong??? Disappointing after finding out how much extra I pai... read more
Worst service EVER! Has had my washing machine for 3 weeks and won't answer my calls. Suppose to be replacing bearing kit and called a week and a half later and said now the tub is leaking haven't heard back since. Was going to charge 50$ to come pick it up so my husband and I took it to him at his house. I want my washer back!!!!
Frequently asked questions about Tri County Repair
How is Tri County Repair rated?
Tri County Repair has a 4.5 star rating with 15 reviews.
When is Tri County Repair open?
Tri County Repair is open now. It will close at 6:00 p.m.
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