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Tri County Repair

4.5

About this business

Location details

849 North 2803rd Road, Troy Grove, IL, 61373, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.515 reviews
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Chad G.'s profile image
Chad G. 
2 years ago

Received same day service and we were very satisfied with the service provided from beginning end. Thank you Mr. Appliance! 

André G.'s profile image
André G. 
5 years ago

Came over to repair a washer that was making a noise, barely looked at it for 15min, told me it would cost $1,500.00 to fix it, charged me $99 for a diagnostic fee. I work long hours and we have kids, can't go without a washer, so I went out and bought a new washer. When the weekend came, I decided to look at the washer and all it was, was a credit card stuck on the drum. They better refund my $99 or I'm suing. Very unqualified and lazy worker. 

Jennifer T.'s profile image
Jennifer T. 
6 years ago

I have a Samsung refrigerator 13 months new. Ice maker was making a god awful sound and no longer dispensing. Tech came next day, on time, diagnosis in 20 seconds and fixed in 20 minutes. Had the part on his truck and literally ran from my house to get it. I could not be happier. Best money I ever spent. Linden - Jennifer Tremaine 2019 

Dorann T.'s profile image
Dorann T. 
6 years ago

Read through reviews before you call! I wish I had! Common theme- OVERPRICED! Quoted me over $450 to repair heating element in dryer. I thought that was too high so I paid diagnostic fee of $99 and decided to call around. 1st company I called said “No way, that’s outrageous”- looked up my dryer and said $263 for service, repair, and part. I called back to see if they could match the quote and haven’t heard back. 

Karla H.'s profile image
Karla H. 
7 years ago

I have a freezer that was accumulating ice on the bottom.Its under warranty I called Lowes about it and they called Brians Repair on Tuesday and they were able to come out on Wed...Diane called Tuesday evening before to confirm I asked her if we should move the freezer out for the repair man She said yes then informed me if its too close to the walls I would have to pay for the repair.I said Wait a minute your guy was here a year ago to fix this same freezer shouldn't he of told me if it was too close to wall?.(Its 3 inches ... read more

Marceline A.'s profile image
Marceline A. 
8 years ago

Can't say enough good things about this company! From the inital phone call to the end of the repair the customer service they provide is excellent! They show up when they say they will, they cover their shoes, they bring their own floor mat and tool mat, they clean up as if they were never there! AND then they send a text with the repairman's photo when they are in route! Who does that??? Mr Appliance, that's who! Thanks for fixing my refrigerator! 

Michael J.'s profile image
Michael J. 
8 years ago

Absolutely the worst service I have ever experienced. Could not fix my washer . Scratched my floor and service man said it can probably be buffed out . Left a message regarding problems and they would not come back because they said I was threatening . For days could not leave message because it was full . They claimed I filled it up on my 60 second message. Beware of this service company. We read reviews which were bad but they could come sooner so we said okay . Big mistake.! These reviews are accurate. Stay away . Service... read more

Kristi Z.'s profile image
Kristi Z. 
8 years ago

These technicians do not know what they are doing!! The technician sent to my house had never worked on a GE Cafe dishwasher and he didn't even know how to get into it to check the control board. He was looking for a hidden screw that didn't exist!! He finally had to call for help and try to have someone else walk him through it. Even that didn't work! He asked me to find my manual to he would know what to do. He finally decided it had to be my control board that wasn't working beecayse the heating element & thermal cutout t... read more

Willow S.'s profile image
Willow S. 
8 years ago

I was so impressed with Jack's service. He arrived to fix my dryer with all the parts necessary to get it working again. He is very thorough and checked and improved every detail that needed attention. I would highly recommend Tri County Repair to anyone in need of appliance repair. 

Frequently asked questions about Tri County Repair

How is Tri County Repair rated?

Tri County Repair has a 4.5 star rating with 15 reviews. 

When is Tri County Repair open?

Tri County Repair is open now. It will close at 6:00 p.m.  

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