This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Tri City National Bank
- Banks
- Oak Creek, WI
About this business
Location details
6400 S 27th St, Ste 1, Oak Creek, WI, 53154, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Instead of sitting down with me and explaining why they were closing my account, which would have saved me a lot of heart ache and a lot of money from a love scam online, they just closed my account with a cryptic excuse without warning one day when I went to the bank.
Business response:
Dear ****,Thank you for your review. We appreciate your feedback and will consider ways to improve our communication in similar instances in the future. Sincerely,Your friends at Tri City National Bank
This bank has does not respect its' clients. I received an email from them to complete a survey on my recent visit. I completed the survey, clicked submit. I received a "Thank you" for completing the survey and offered a free gift however I had to pay for shipping. Which I did by entering my bank card information. Somehow they billed me the $7.98 for shipping and an additional $82.45. I called the bank and filed a dispute against the company which Tri-City sided with them and approved the charge then charged me an overdraft ... read more
This bank has does not respect its' clients. I received an email from them to complete a survey on my recent visit. I completed the survey, clicked submit. I received a "Thank you" for completing the survey and offered a free gift however I had to pay for shipping. Which I did by entering my bank card information. Somehow they billed me the $7.98 for shipping and an additional $82.45. I called the bank and filed a dispute against the company which Tri-City sided with them and approved the charge then charged me an overdraft ... read more
Tri City Bank is not the hometown bank that it use it use to be. The service has went down hill. My mother has been a customer for over 20 years and to watch the service she is provided go down is very sad. Just for my mother to order checks and to receive counter checks she is asked every question from her full social security number, DOB, address etc. It seemed a bit much as she has been coming to the same location for years. For my mother to tell me she would like to change banks and she is almost 80 is saying a lot about... read more
Business response:
Thank you for taking the time to share your review with us. It appears that we have some work to do. We will reach out to gain specific insight on where improvements can be made, Our goal is to remain your Mothers hometown bank. We thank her for choosing us and are hopeful we will have the opportunity to continue to earn her business.
Tri City Bank is not the hometown bank that it use it use to be. The service has went down hill. My mother has been a customer for over 20 years and to watch the service she is provided go down is very sad. Just for my mother to order checks and to receive counter checks she is asked every question from her full social security number, DOB, address etc. It seemed a bit much as she has been coming to the same location for years. For my mother to tell me she would like to change banks and she is almost 80 is saying a lot about... read more
Business response:
Thank you for taking the time to share your review with us. It appears that we have some work to do. We will reach out to gain specific insight on where improvements can be made, Our goal is to remain your Mothers hometown bank. We thank her for choosing us and are hopeful we will have the opportunity to continue to earn her business.
I have been with Tri City since I moved to Wisconsin in 2009. But recently, I've been noticing that a lot of their tellers have an attitude when serving you. Like today, I was at the tri city Bank inside pick n save on South 27th street. The *****woman who was "trying" to serve me, was very snide and arrogant, and yelled at me that me asking her to make a money order for a certain amount didn't make sense. So, I took my money back, told her I WILL NOT BE DISRESPECTED, and now I'm here making a formal complaint. I will not al... read more
Business response:
We are sorry to hear that we fell short on delivering a positive customer experience. We will be reaching out to our customer directly to learn more. We appreciate the feedback and will work hard to improve moving forward.
I have been with Tri City since I moved to Wisconsin in 2009. But recently, I've been noticing that a lot of their tellers have an attitude when serving you. Like today, I was at the tri city Bank inside pick n save on South 27th street. The *****woman who was "trying" to serve me, was very snide and arrogant, and yelled at me that me asking her to make a money order for a certain amount didn't make sense. So, I took my money back, told her I WILL NOT BE DISRESPECTED, and now I'm here making a formal complaint. I will not al... read more
Business response:
We are sorry to hear that we fell short on delivering a positive customer experience. We will be reaching out to our customer directly to learn more. We appreciate the feedback and will work hard to improve moving forward.
I have been with Tri City since I moved to Wisconsin in 2009. But recently, I've been noticing that a lot of their tellers have an attitude when serving you. Like today, I was at the tri city Bank inside pick n save on South 27th street. The *****woman who was "trying" to serve me, was very snide and arrogant, and yelled at me that me asking her to make a money order for a certain amount didn't make sense. So, I took my money back, told her I WILL NOT BE DISRESPECTED, and now I'm here making a formal complaint. I will not al... read more
Business response:
We are sorry to hear that we fell short on delivering a positive customer experience. We will be reaching out to our customer directly to learn more. We appreciate the feedback and will work hard to improve moving forward.
I have been with Tri City since I moved to Wisconsin in 2009. But recently, I've been noticing that a lot of their tellers have an attitude when serving you. Like today, I was at the tri city Bank inside pick n save on South 27th street. The *****woman who was "trying" to serve me, was very snide and arrogant, and yelled at me that me asking her to make a money order for a certain amount didn't make sense. So, I took my money back, told her I WILL NOT BE DISRESPECTED, and now I'm here making a formal complaint. I will not al... read more
Business response:
We are sorry to hear that we fell short on delivering a positive customer experience. We will be reaching out to our customer directly to learn more. We appreciate the feedback and will work hard to improve moving forward.
Frequently asked questions about Tri City National Bank
How is Tri City National Bank rated?
Tri City National Bank has a 3.5 star rating with 72 reviews.
When is Tri City National Bank open?
Tri City National Bank is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com