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For more than 55 years, Tri City has been a bank focused on the needs of its customers and communities. Put simply, we succeed when you do. That’s why we are dedicated to helping families fulfill their financial dreams and businesses grow. After all, we are Your Hometown Bank.
6400 S 27th St, Ste 1, Oak Creek, WI, 53154, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
I have been banking with Tri City for about 15 years. I am so extremely dissatisfied with this bank. The auto mated system never works. They used to have later banking hours and those were changed. I applied for a home loan and the loan officer was very rude and unprofessional. This bank used to be awesome but is going down hill extremely fast.
Business response:
Thank you for taking the time to write a review and let us know where we have not met expectations. We will be upgrading our automated Voice Response Unit soon, we are aware that the current system is falling short of our expectations. We are sorry to hear that your loan experience was not a positive one, we will review this to see where we can improve our customer experience. Thank you for being a customer for the last 15 years.
I have been a customer of Tricity for the majority of my time banking and the service has gone down in the last several years. I had a custodial account with Tricity and got was told that the custodian was removed from the account over a year ago. They then put the custodian back on the account, saying that they "were not able to take it off" even though it was off the account for a time. Now I cannot even deposit money into the account without having the custodian do it (who lives in another state now) and it is causing mor... read more
Business response:
We have been able to reach our customer and provide a resolution that she was pleased with. We strive to deliver exceptional service and always appreciate knowing when we have not lived up to that.
Excellent local bank. Good customer service, and the completely free checking is nice. I've only had good experiences when I visit my branch locations, and I'm proud to bank here. Keep up the good work.
Business response:
Thank you for taking the time to review Tri City National Bank. Our goal is to create a positive customer experience for all our customers, so this was nice to read. We are proud to be a strong local bank and we couldn't do it without great customers like you.
Tri City National Bank has a 3.5 star rating with 71 reviews.
Tri City National Bank is closed now. It will open at 9:00 a.m.
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