Treats Unleashed

Katie M. 

on Birdeye

2 years ago

Our recent experience is one that all potential customers should be aware of. Our pup was in for his routine groom when the groomer cut a large chunk (about the size of a quarter) off his little ear. We were shocked to learn Treats Unleashed did not have an emergency protocol in place nor did they have means to stop the bleeding on site. Our pup was taken to the emergency vet where we spent several hours until the bleeding was under control. The timing (although never good) could not have been worse. We were leaving that sam... read more

Pat Davis R. 

on Birdeye

5 years ago

Beware! I paid $200 for a 2 month kitten. When I took it to my vet, I was told that the kitten had a grade 5 or 6 heart murmur. The kitten is now dead after 2 months with us. There is no way that the vet that neutered him could not have found this unless he/she just went through the line snipping and cutting with no exam. I called them twice and was told that someone would call me back, but no one would call. Horrible place. We miss our little guy so much, and it broke our hearts to see him struggle to breathe.  

Philip C. 

on Birdeye

5 years ago

I was not even acknowledged when walking into the store, my wife and I stood there as an other guests were greeted and served. When we asked the two ladies about it they simply laughed it off. I'm not sure why they did what they did but I will not be spending my money here. Awful customer service I do not recommend. 

Maureen M. 

on Birdeye

5 years ago

Excellent service as usual. Very professional but friendly store in Chesterfield. I have been using Allison for my grooming for my two small dogs. She is an excellent groomer plus gentle with them and they always go into the store wagging their tails.