This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Travis Credit Union is a not-for-profit financial institution specializing in helping its members achieve their financial goals. If you live, work, worship, attend school or have a relative in the 12-county Northern California region listed below, you can join. Counties served: Solano, Yolo, Contra Costa, Merced, Napa, Alameda, Colusa, Placer, Sacramento, San Joaquin, Sonoma, Stanislaus.
3263 Claremont Way, Napa, CA, 94558, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 5:30 p.m. | |
Tue | 10:00 a.m. to 5:30 p.m. | |
Wed | 10:00 a.m. to 5:30 p.m. | |
Thu | 10:00 a.m. to 5:30 p.m. | |
Fri | 10:00 a.m. to 5:30 p.m. | |
Sat | 10:00 a.m. to 2:00 p.m. | |
Sun | Closed |
I went in four different times to open an account as a new member. It just feels like they don’t want me to bank here. Went to golden 1 and got an account right away.
we were pre approved for a loan. initial required documents were sent and we received email that they would be reviewed. 3 days before were to to be in possession, there had been no movement. When final documents were sent over, because the agent had been off NO work had been done to move it forward. After a morning call and a 4pm call from me, the agent finally reviewd all the documents and approved (what happened to the preapproval???) 6:30 at night we received text docusign documents. Now trying to get confirmation that c... read more
we were pre approved for a loan. initial required documents were sent and we received email that they would be reviewed. 3 days before were to to be in possession, there had been no movement. When final documents were sent over, because the agent had been off NO work had been done to move it forward. After a morning call and a 4pm call from me, the agent finally reviewd all the documents and approved (what happened to the preapproval???) 6:30 at night we received text docusign documents. Now trying to get confirmation that c... read more
Banking at its absolute WORST. You will never get any real person on the phone, you'll just be thrown into the black hole of their endless list of automated choices. They do NOT comply with IRS to send out required tax forms at year end, and they refused to update the address so I can't even get mail. Even when I write to them and include my phone number, no one responds. Did I say "Banking" at its worst? Forget that, I wouldn't even call this banking - more like pure torture.
Travis Credit Union has a 2.9 star rating with 18 reviews.
Travis Credit Union is open now. It will close at 5:30 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com