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Travis Credit Union

2.9

About this business

Travis Credit Union is a not-for-profit financial institution specializing in helping its members achieve their financial goals. If you live, work, worship, attend school or have a relative in the 12-county Northern California region listed below, you can join. Counties served: Solano, Yolo, Contra Costa, Merced, Napa, Alameda, Colusa, Placer, Sacramento, San Joaquin, Sonoma, Stanislaus. 

Location details

3263 Claremont Way, Napa, CA, 94558, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:30 p.m.
Tue10:00 a.m. to 5:30 p.m.
Wed10:00 a.m. to 5:30 p.m.
Thu10:00 a.m. to 5:30 p.m.
Fri10:00 a.m. to 5:30 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.918 reviews
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kody timm's profile image
kody timm 
on Google
2 months ago

I went in four different times to open an account as a new member. It just feels like they don’t want me to bank here. Went to golden 1 and got an account right away. 

gerardo nolasco's profile image
gerardo nolasco 
on Google
2 months ago
Merrilee Newton's profile image
Merrilee Newton 
on Google
a year ago

we were pre approved for a loan. initial required documents were sent and we received email that they would be reviewed. 3 days before were to to be in possession, there had been no movement. When final documents were sent over, because the agent had been off NO work had been done to move it forward. After a morning call and a 4pm call from me, the agent finally reviewd all the documents and approved (what happened to the preapproval???) 6:30 at night we received text docusign documents. Now trying to get confirmation that c... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

we were pre approved for a loan. initial required documents were sent and we received email that they would be reviewed. 3 days before were to to be in possession, there had been no movement. When final documents were sent over, because the agent had been off NO work had been done to move it forward. After a morning call and a 4pm call from me, the agent finally reviewd all the documents and approved (what happened to the preapproval???) 6:30 at night we received text docusign documents. Now trying to get confirmation that c... read more

R R's profile image
R R 
on Google
a year ago

Banking at its absolute WORST. You will never get any real person on the phone, you'll just be thrown into the black hole of their endless list of automated choices. They do NOT comply with IRS to send out required tax forms at year end, and they refused to update the address so I can't even get mail. Even when I write to them and include my phone number, no one responds. Did I say "Banking" at its worst? Forget that, I wouldn't even call this banking - more like pure torture. 

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Frequently asked questions about Travis Credit Union

How is Travis Credit Union rated?

Travis Credit Union has a 2.9 star rating with 18 reviews. 

When is Travis Credit Union open?

Travis Credit Union is open now. It will close at 5:30 p.m.  

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