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60 Lakefront Blvd, Buffalo, NY 14202, Buffalo, NY, 14202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
One of their policy holders hit my son's car. We filed a claim with their insurance,Travelers. The first agent we were assigned to had approved us for $45/day on a rental, then we were transferred to a different agent and that person dropped the approved daily amount to $35. My son is 6'1", a big man that's why we have a Durango. He can't fit in the Camry that was approved and they refused to cover something bigger that my son can fit behind the wheel in. I asked to speak to a manager, I had to ask to speak with a manager 5 ... read more
Great job phasing out a department for A.I. controlled calls, i don't want to be talking to a computer. How is "phasing out" those employees, they have anywhere to go or you just letting them go since you are such a big corporation.
Horrible insurance company. Do not use them for home owners. They don't cover anything
Website doesn't function properly, they take forever to get back to you with a quote (if they get back to you at all), pass you around for hours since nobody seems to be licensed in all the policies they offer, they can't see your online quote so they ask all the same questions, and the price of the policy is far higher than the false advertisement online.
Travelers has a 2.3 star rating with 41 reviews.
Travelers is closed now. It will open at 9:00 a.m.
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