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Travelers

1.7

About this business

Location details

1089 Jordan Creek Pkwy, West Des Moines, IA, 50266, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.722 reviews
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lori hargens's profile image
lori hargens 
on Google
4 weeks ago

20+ years customer. No claims. Never late or missed a payment. I sent all the information they asked for (twice). Received a letter they did not receive the information timely and was canceling. Very disappointed. 

Dan Mathews's profile image
Dan Mathews 
on Google
4 months ago

I did not do my research when I bought Travelers Ins. ,I trusted my agent. It only took a few weeks before they raised my rates and threatened to cancel me unless I emptied a trailer with construction material that I am storing as I rebuild from a tornado and remove a car from my property that I am slowly trying to restore. My original options were store it in a garage which I would have to build because my existing garage is my workshop for repairing my house. If you would like to out source an HOA for just "your" property ... read more

Allison O'Grady's profile image
Allison O'Grady 
on Google
4 months ago

Someone with Travelers auto insurance hit the SIDE of my car. This is NOT a BBB accredited company for a reason. They deny claims that are straightforward and are a dishonest company. 

Erik Baker's profile image
Erik Baker 
on Google
5 months ago

I have been with this company for 2 years and just received an email last week saying they are not renewing my Home insurance due to paint peeling on the fascia of my house and unregistered vehicles on my property. There are no unregistered vehicles on my property. The fascia does have some paint peeling but if that is all it takes to get dropped by this insurance company then I would rather switch to a better company anyway. I have brand new Siding with sofit and fascia sitting in my garage waiting for the contractor to com... read more

john haus's profile image
john haus 
on Google
10 months ago

Filed a claim and took over a month to resolve... was suppose to have a $500 deductible and found out the agent changed it to $1000. I will never do business with this company again! 

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Frequently asked questions about Travelers

How is Travelers rated?

Travelers has a 1.7 star rating with 22 reviews. 

When is Travelers open?

Travelers is closed now. It will open on Monday at 9:00 a.m. 

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