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Traralgon Volkswagen
- Automotive
- Traralgon, VIC
About this business
Location details
5567 Princes Hwy, Traralgon, VIC, 3844, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
Disappointed with the service department is an understatement! The guys at the desk are great and friendly, but the mechanics clearly are not capable. Have returned the car 3 times now with it starting as a service and request to check braking system. Never checked the brakes, even though they said they test drove it. Has shuddering when braking lightly. 1st returned visit they did a safety stop test and said all was fine, it wasn't! 2nd time, they replaced rotors and pads, next day same thing happening. 3rd visit, did an in... read more
Outstanding Customer Service! ⭐⭐⭐⭐⭐ I recently dealt with Nicole at the Traralgon VW Parts department, she was absolutely awesome. She handled my request quickly without any unnecessary delays. Finding great customer service can be rare, but Nicole made the entire process seamless and stress-free. I highly recommend contacting her for any VW parts needs!
THEY DON’T DESERVE ANY STARS 0/10 service Traralgon Volkswagen Service Department are an absolute disgrace ! Never want to deal with them again, and will never be buying a Volkswagen again They had a vehicle for a day to fix an element that was conveniently not under warranty, which was fine as the car was in limp mode so it needed to be fixed. They were also going to service the vehicle while it was there as it was due for a service The team called late that afternoon to say the car was ready to be picked up which we asked ... read more
Terrible experience, I booked in my brothers car a week prior, stating It needed a service and a side rear view mirror replaced they told me they will order the part. On the day they told me no mirror was ordered. They also charged 980 dollars for a 3 hour standard service and diagnostics for a POLO Once leaving Vw, Also told me they did a complementary vacuum and clean of the car, yet it was not vacuumed. They've also quoted 450 dollars to replace the side mirror glass. When I can buy a replacement glass from repco for 65 d... read more
Outstanding Service & Genuine Care! We recently visited Volkswagen Traralgon and had the pleasure of dealing with Billy, the Service Manager, as well as Joel from the service team. After a very stressful experience elsewhere, both were incredibly professional, understanding, and genuinely kind. Joel was welcoming and helpful from the moment we arrived, and Billy took the time to listen to our situation, inspect our vehicle himself, and ensure it was made safe to drive on the spot. He clearly explained our options, provided h... read more
Frequently asked questions about Traralgon Volkswagen
How is Traralgon Volkswagen rated?
Traralgon Volkswagen has a 4.1 star rating with 61 reviews.
When is Traralgon Volkswagen open?
Traralgon Volkswagen is closed now. It will open tomorrow at 8:30 a.m.
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