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TransNet (Suburban Transit Network, Inc.)

3.6

About this business

Location details

980 Harvest Dr #100, Blue Bell, PA, 19422, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.674 reviews
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William Chambers's profile image
William Chambers 
on Google
4 months ago

The customer service representative was rude and couldn’t get my birthday right even after I repeated it four times. I called because the last time I used Transnet was in 2020, before COVID, and I wanted to check if they still had my paperwork, as nothing had changed for me. However, she misunderstood and kept trying to book me an appointment, even though I didn’t have one yet—I was simply calling to confirm if they still had my documents. On top of that, she made rude, passive-aggressive remarks about trying to book me an a... read more

Kate's profile image
Kate 
on Google
6 months ago

I have tried dealing with this but no one listens to me so here we are. I am a physically disabled client that uses transnet for medical appointments. Due to the fact that I live near the bus line, they refuse to take me to the hospital for appointments. They act like the bus takes us to the door. It doesn't. It drops you off on broad street at the entrance where the lights are. Then, you have to navigate by foot on a curvy road with no sidewalks and many blindspots. Then, you have to walk another mile to the actual building... read more

Linda Filippone's profile image
Linda Filippone 
on Google
6 months ago

We used Transnet on 12/17/24 to transport my husband who is in a wheelchair from Assisted Living in Ambler to Abington Hospital for a speech test. On the way home the driver stepped on the brake and my husband fell backwards in the chair. His chair was not anchored on the front! He was not seriously hurt. Just very upset and a few bruises. Drivers should be trained better. 

Clete McLaughlin's profile image
Clete McLaughlin 
on Google
9 months ago

We were scheduled to use them for the first time today for my father in law. They never showed up and we had to call them. They were so behind that we had to cancel the doctor appointment. We waited 6 months for this appointment . Also, if you cancel your appointment inside 24 hours they bill you. Disgusted ! . 

MT Mals's profile image
MT Mals 
on Google
10 months ago

Two Transnet rides vans driving recklessly through Paoli at 8:10 am Tuesday 9/24. 

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Frequently asked questions about TransNet (Suburban Transit Network, Inc.)

How is TransNet (Suburban Transit Network, Inc.) rated?

TransNet (Suburban Transit Network, Inc.) has a 3.6 star rating with 74 reviews. 

When is TransNet (Suburban Transit Network, Inc.) open?

TransNet (Suburban Transit Network, Inc.) is open now. It will close at 4:00 p.m.  

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