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Trane Supply
- Contractors
- Edmonton, AB
About this business
At Trane Supply, we provide HVAC service professionals with solutions to help them better serve their customers. We strive to provide a seamless experience — enabling customers to be more effective, profitable and knowledgeable. We are equipped to help you answer the tough questions about your projects, and we look forward to helping you find the right solution! We are more than just a parts store or supply house; we are you can go for superior customer service and the technical expertise you've come to expect from Tra... read more
Location details
15316 111 Ave NW, Edmonton, AB, T5M 4C8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an excellent experience with this business! The staff is incredibly informative and respectful. They have a great selection of parts in stock, and even when they didn’t have exactly what I needed, they quickly arranged to get it. The whole process was smooth and stress-free. I highly recommend them for their professionalism and reliability!
For a large HVAC manufacturer, it is very unreasonable that they are only open 4 days of the week. Unfortunately this is the only shop in the city you can go to for Trane parts so a bit of a monopoly in that sense and they do clearly take advantage of that. Just recently, I drove all the way here for some parts only to find out that they started closing early (4pm instead of 5pm). It would have been nice if they updated their google to show their new hours. Parts here are generally more expensive but Trane doesn't care about... read more
Disappointed by the customer service at this store. According to the store manager there is a law in Canada that prohibits selling a gas furnace to the public. When I asked for the reference to this law the store manager asked me to leave the store. Please avoid this location, as the customer is treated without respect.
We had purchased a furnace part from Trane Supplies. Latter on I found out the old motor would run well again, if oiled and ice build up was chipped away. I did so and got the furnance running. When we went to return the part Josh and Justin, both were very polite and helpfull. The part was taken back as I had not even opened it. Still in origal box. A refund less 10% was issued. I have no problems with them keeping 10% as re stocking fee, as they have their own overheads to deal with. I highly recomend this store for any fu... read more
Frequently asked questions about Trane Supply
How is Trane Supply rated?
Trane Supply has a 3.7 star rating with 23 reviews.
When is Trane Supply open?
Trane Supply is open now. It will close at 5:00 p.m.
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