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Trailer Hitches at U-Haul

2.8

About this business

Location details

775 Georgesville Rd, Columbus, OH, 43228, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
2.85 reviews
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Christy LaVigne's profile image
Christy LaVigne 
on Google
11 months ago

They are getting 1 star because it makes me give them something. It was the worst experience at a place that is supposed to be customer service related. Drop the van off on Monday at our scheduled time which was 1: 30. We were told we were the next ones and they'd have it done within 2 to 3 hours. Never got a call. We called them and they said oh we haven't gotten to it. The other car in front of us is giving us problems. We'll get to it first thing in the morning. My husband was like okay what time? He said we'll have it do... read more

Adam Harrington's profile image
Adam Harrington 
on Google
a year ago

Nothing I didn't get the installation. The general manager wanted to argue with me about being 10 minutes late and canceled my installation so I'm going to have it done by your competitors. Never use you guys again and I'm going to post on all my social medias my experience and how terrible* you guys are. 

Randy Lutz's profile image
Randy Lutz 
on Google
a year ago

The mechanic came and got me to ask whether I wanted the wiring ran to the hitch or left inside to take in and out. Thought this was very professional 

Pat Tolbert's profile image
Pat Tolbert 
on Google
a year ago

Hitch has not been installed. Wiring was on back order. Awaiting call back when wiring available. My credit card was charged effective 7/2/23. Update: Received refund on 10/6/23 after requesting it twice. Never received update on status of wiring. I was disappointed. I've directed friends to this location for services previously, although now I would be reluctant to do so. Poor communication. 

George E Wagner's profile image
George E Wagner 
on Google
2 years ago

Fast, smooth 

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Frequently asked questions about Trailer Hitches at U-Haul

How is Trailer Hitches at U-Haul rated?

Trailer Hitches at U-Haul has a 2.8 star rating with 5 reviews. 

When is Trailer Hitches at U-Haul open?

Trailer Hitches at U-Haul is open now. It will close at 7:00 p.m.  

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