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Traditions in Tile and Stone - Showroom and Warehouse
- Retail
- Alpharetta, GA
About this business
Traditions in Tile and Stone has been a family owned business since 1936. Our mission is to provide an extensive collection of quality products in tandem with exceptional customer service – providing expertise in design, knowledge of products, and installation guidance for your residential or commercial project. Our showrooms offer free design services by highly trained interior designer professionals with design degrees.
Location details
3065 Trotters Pkwy, Alpharetta, GA, 30004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tile selection was great and we found just what we were looking for. After receiving our tile later than anticipated, we discovered the wrong color tile edge piece was received, which disrupted the construction schedule as we had to push back the tile install. We were promised we would receive the replacement tile shipment first day of the following week, however that never happened, nor was there any follow-up to assure we received our order that they had messed up. I emailed and called Jennifer first thing in the morning, ... read more
Business response:
Thank you so much for taking the time to speak with our branch manager, Julia, and for giving her the opportunity to apologize for the inconvenience and disruption this may have caused you. We also covet any advice and suggestions from our customers, especially the ones where circumstance impacts their perspective of us. We are very thankful that you chose Traditions in Tile and Stone. Our goal is always to provide a remarkable experience. When the experience does not meet our expectation, and especially that of our customer... read more
Read my post--beautiful product but absolutely no customer service. Just pay them and hope for the best.
Frequently asked questions about Traditions in Tile and Stone - Showroom and Warehouse
How is Traditions in Tile and Stone - Showroom and Warehouse rated?
Traditions in Tile and Stone - Showroom and Warehouse has a 4.1 star rating with 62 reviews.
When is Traditions in Tile and Stone - Showroom and Warehouse open?
Traditions in Tile and Stone - Showroom and Warehouse is closed now. It will open on Monday at 8:00 a.m.
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