Toyota SLO Service & Parts

michael Ramirez 

on Google

5 months ago

Thank you, John Espinoza for taking care of our problem in a hurry, greatly appreciated. 

Casey Dakin 

on Google

5 months ago

Do not come here. Wait times are 2+ hours for an oil change WITH an appointment. Service center is overbooked and understaffed. 

jana marchionda 

on Google

6 months ago

An 8am appointment for an oil change, three hours later and still waiting. Will now cancel maintenance contract. Awful service, especially after an awful used car purchase. After the purchase they handed us a broken key fob, scotch taped, no battery and never ordered/replaced a broken wiper that we pointed out before purchase. 

A F 

on Google

7 months ago

I would rather drive to any other Toyota Service center to get serviced at. I made an appt for 12:30 (showed up at 12:15) for a basic 20k check up. Vehicle was not taken into the service bay until after 1:30. So don’t bother making an appointment because it won’t matter anyway. If I was at least offered a complementary car wash that may have taken some of the sting off but that wasn’t the case. 

Ashlan Cutler 

on Google

8 months ago

Terrible service department. My car tire had a slow leak, I purchased the extra warranty on the rims and tires when I bought the car. It took them 1.5 hr to assess the leak on my tire and then had me bring my car back later in the week to get it replaced. When bringing it back they didn’t have the tire and needed to put a different brand tire on the car. I live 45 minutes away so bringing it back for a third time was not my first choice. Then taking over 2 hours to replace the tire!