Toyota Service Summit

Mr Strickland 

on Google

2 months ago

After Summit Toyota service took my money and did not fix my vehicle this is the message I received…. TJ Disanto We are sorry you feel the visits were worth one star. When you left the first time the noise was gone and didn't return until about thirty days later and yes, it was a different part. We do not quote replacing everything if everything is not what we believe needs done. If we quoted every part associated with a specific system that has multiple parts, we suspect we would receive a lot more one star reviews with fol... read more

Callie S 

on Google

5 months ago

Edit 1/5/26 after reading the service manager’s joke of a response: YOU KNOW A PLACE IS SCUMMY WHEN THEY RESPOND TO REVIEWS WITH AN ENTIRE 5 paragraph essay defending their misleading and morally inept business practices The amount of 1 star reviews speak for themselves. 1. Why would I need your “power train for life” FAKE warranty (that MEANS NOTHING becuase you will still charge for diagnostics anyways) when my Kia has a lifetime warranty — and everything including diagnostics is 100% free? 2. Your salesman sold me a lemon... read more

GAREN AVANESYAN 

on Google

6 months ago

My mother Bought a Toyota Corolla brand new in 2009 from this dealership. There was a recalls for Toyota models : Corrola, Camry, Avalon, etc... The paint was peeling out of the car exterior. I took the car there after recall was made like 6 yrs. before, & the car had 39K miles, the staff at Toyota dealer said the Toyota doesn't cover those recalls anymore since the period exceeded. That's not true actually. I had to take the car to Erie, PA to collision shop & painted an entire car. I paid out of pocket $2,850. I had some i... read more